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What is Salesforce Experience Cloud?

Utilize a powerful digital experience platform to craft detailed customer journeys that facilitate the swift creation of secure websites, portals, and applications integrated with essential data. Discover a solution that not only improves customer interaction but also drives revenue growth through ready-made applications and user-friendly drag-and-drop functionalities. Empower your team to efficiently design and enhance captivating digital experiences with low-code web solutions that prioritize security. Personalize content using connected data and AI-driven strategies, while establishing a cohesive source of truth that strengthens customer relationships. Foster cross-department collaboration to offer customers a seamless experience in locating what they require. Ensure that interactions across sales, service, marketing, commerce, and more are fluid, allowing customers to seek out information at their own pace and convenience. Whether your requirements include a knowledge base, a self-service portal, or a community forum, our platform provides a wide array of solutions designed to elevate customer satisfaction. By enabling customers to independently access information, you not only foster a more engaging experience but also build a loyal customer base that feels empowered.

What is Salesforce Agentforce Commerce?

Agentforce Commerce by Salesforce is an enterprise ecommerce platform designed to connect digital and physical commerce experiences. Previously known as Commerce Cloud, it delivers unified commerce across online storefronts, POS systems, and order management. The platform leverages Agentforce AI to enhance merchandising, automate processes, and provide guided shopping experiences. Businesses can manage B2C and B2B transactions within a single, integrated system. Composable and headless commerce capabilities allow brands to innovate rapidly while maintaining flexibility. Integrated payment solutions optimize checkout and reduce dependency on third-party integrations. Real-time omnichannel inventory ensures accurate fulfillment and reduced operational costs. Advanced automation accelerates workflows for developers, merchandisers, and administrators. The system is built on Salesforce’s reliable infrastructure with proven high uptime performance. CRM connectivity provides a complete view of customer data across every touchpoint. Agentforce Commerce supports digital transformation with scalable, AI-first architecture. It enables enterprises to deliver seamless, personalized commerce experiences while driving measurable growth.

Media

Media

Integrations Supported

Delighted
Inspire Planner
Kinective Bridge
Provar
RenderDraw
Smart Order Refill
Tavant Warranty
Wufoo
Zapier

Integrations Supported

Delighted
Inspire Planner
Kinective Bridge
Provar
RenderDraw
Smart Order Refill
Tavant Warranty
Wufoo
Zapier
Affirm
Aprimo
CoreMedia Experience Platform
Deck Commerce
Epicor CPQ
Informatica Product 360
Namogoo
Prefixbox
Publicator
Salesforce Data 360
Skeepers

API Availability

API Availability

Has API

Pricing Information

$250 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/experience-cloud/overview/

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/commerce/

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management

Categories and Features

Agentic Commerce

Not specified

AI eCommerce

Not specified

B2B eCommerce

Not specified

eCommerce

Not specified

Order Management

Not specified

Shopping Cart

Not specified

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