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What is Salesforce Experience Cloud?
Utilize a powerful digital experience platform to craft detailed customer journeys that facilitate the swift creation of secure websites, portals, and applications integrated with essential data. Discover a solution that not only improves customer interaction but also drives revenue growth through ready-made applications and user-friendly drag-and-drop functionalities. Empower your team to efficiently design and enhance captivating digital experiences with low-code web solutions that prioritize security. Personalize content using connected data and AI-driven strategies, while establishing a cohesive source of truth that strengthens customer relationships. Foster cross-department collaboration to offer customers a seamless experience in locating what they require. Ensure that interactions across sales, service, marketing, commerce, and more are fluid, allowing customers to seek out information at their own pace and convenience. Whether your requirements include a knowledge base, a self-service portal, or a community forum, our platform provides a wide array of solutions designed to elevate customer satisfaction. By enabling customers to independently access information, you not only foster a more engaging experience but also build a loyal customer base that feels empowered.
What is CoreMedia Experience Platform?
CoreMedia stands out as a leading composable digital experience platform (DXP) that caters to some of the most esteemed brands worldwide.
When it comes to smart content management, users can preview their content in context prior to publication, harness the potential of their teams through effective workflow and scheduling, and ensure compliance with an integrated digital asset management system.
For personalized experiences, the platform excels in omnichannel customer targeting, enabling seamless linkage to customer data platforms for enhanced audience insights, and incorporates artificial intelligence to deliver hyper-personalized interactions.
In the realm of real-time conversations, businesses can navigate customers through their purchasing journey using tools like video shopping, chatbots, and live chat, while also overseeing all communications to gather valuable insights across various platforms, from web interactions to contact center engagements.
Additionally, the system prioritizes high-value contacts, allowing them to connect with real representatives, which significantly boosts return on investment.
Moreover, CoreMedia facilitates inspirational commerce with built-in connectors for major platforms such as Salesforce, SAP, HCL, Elastic Path, and Spryke, and enables the integration of live product feeds on a global scale, transforming rich media into easily shoppable content with just one click.
The combination of these features not only enhances user experience but also propels brands toward achieving their business objectives.
Integrations Supported
CELUM
Elastic Path
GoMeddo
Hootsuite
Impowr
Ingeniux
Leaptree Incentivize
Nango
SAP Ariba
SAP Business One
Integrations Supported
CELUM
Elastic Path
GoMeddo
Hootsuite
Impowr
Ingeniux
Leaptree Incentivize
Nango
SAP Ariba
SAP Business One
API Availability
Has API
API Availability
Has API
Pricing Information
$250 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Salesforce
Date Founded
1999
Company Location
United States
Company Website
www.salesforce.com/products/experience-cloud/overview/
Company Facts
Organization Name
CoreMedia
Date Founded
1996
Company Location
Germany
Company Website
www.coremedia.com
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management
Categories and Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management