ToucanTech Verified Customer Reviews (2026)

Member365 understands the challenges of managing technology effectively. Anyone who has navigated through complex spreadsheets, various software applications, payment processing, and the myriad of essential tasks involved in running an association recognizes the value of dependable support. That's where Member365 comes in, providing the assistance you need to streamline your operations. With Member365, you can finally focus on what truly matters, knowing that you have the right support system in place to help you succeed.

Running a local means keeping track of members, employers, contracts, dues, grievances, and elections, often across spreadsheets and an aging database nobody wants to touch. eMembership replaces that patchwork with one system designed only for labor unions. Here's what changes for your staff. Dues posting handles classification-based rates and remittance from many employers. Grievance deadlines come from your contract, and reminders reach the assigned rep before a step is missed. Organizers track field activity in the same place staff log member calls. Meetings and Events, surveys, and DOL-compliant elections run inside the platform instead of a separate tool. Here's what changes for members. They download a native app for iOS or Android, or log in on the web, to pay dues, update contact details, and see where their issues stand. Fewer calls come into the hall. Getting started is predictable. A fixed-scope, fixed-price Discovery Project defines the work up front. Your records move into a parallel environment, your team checks them, and you go live only after sign-off. Support comes from a US-based team with defined response targets, and two updates a year are included. Cost stays predictable as you grow, because you pay for modules, not members or staff seats. That's why 55+ unions across the US and Canada, most of them locals, use eMembership. Labor union software, built for the way locals actually run.

Toucan is an analytics platform designed for customer engagement that enables organizations to enhance user experience effectively. It simplifies the process from establishing data connections to distributing and sharing insights seamlessly across various channels. Notably, Toucan's analytics tools have achieved three times the popularity compared to the industry standard. With a vast array of connectors available, users can link to any data stored in the cloud or elsewhere effortlessly. The platform's data readiness capabilities allow business users to prepare data without needing specialized expertise, enabling them to accomplish tasks that typically demand a data professional's skills. Visualization within Toucan serves as a form of "data storytelling," where each chart is enriched with context, collaboration features, and annotations to help users grasp the underlying significance of their data. Furthermore, the deployment and management processes are streamlined with simple one-touch options, facilitating everything from staging to production, while also allowing for easy embedding and publishing across any device. This comprehensive approach ensures that users can access and utilize their data efficiently, maximizing its value.