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Ratings and Reviews 0 Ratings
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What is Salesforce Experience Cloud?
Utilize a powerful digital experience platform to craft detailed customer journeys that facilitate the swift creation of secure websites, portals, and applications integrated with essential data. Discover a solution that not only improves customer interaction but also drives revenue growth through ready-made applications and user-friendly drag-and-drop functionalities. Empower your team to efficiently design and enhance captivating digital experiences with low-code web solutions that prioritize security. Personalize content using connected data and AI-driven strategies, while establishing a cohesive source of truth that strengthens customer relationships. Foster cross-department collaboration to offer customers a seamless experience in locating what they require. Ensure that interactions across sales, service, marketing, commerce, and more are fluid, allowing customers to seek out information at their own pace and convenience. Whether your requirements include a knowledge base, a self-service portal, or a community forum, our platform provides a wide array of solutions designed to elevate customer satisfaction. By enabling customers to independently access information, you not only foster a more engaging experience but also build a loyal customer base that feels empowered.
What is Salesforce Commerce Cloud?
Enhance your eCommerce growth by utilizing Salesforce Commerce Cloud, formerly known as Demandware, which prioritizes customer-centric solutions. Stay ahead of the competition with a versatile commerce platform that seamlessly connects to the world's leading CRM. By integrating Commerce Cloud 360 with Slack, you can improve teamwork, quickly adapt to market shifts, and design a unified customer journey that drives success across various sectors. Increase both your revenue and customer engagement through a fully integrated digital experience that merges data unification, tailored interactions, and revenue enhancement across diverse channels, all supported by automation and AI from a single source of truth. Elevate your conversion rates and nurture brand loyalty with a smooth customer experience that integrates marketing, sales, commerce, fulfillment, service, and beyond. You have the flexibility to select between intuitive click-based options or advanced coding tools to create your perfect solution. Rapid innovation is essential to meet customer demands, allowing you to expand operations on a global scale and respond effectively to fluctuating demand levels. Furthermore, broaden your commerce capabilities through a strong ecosystem of partner applications to enrich your service offerings. This well-rounded strategy equips your business to excel in an increasingly dynamic digital environment, ensuring you're always ready for the next challenge. With continuous improvements and enhancements, your organization can navigate the complexities of the eCommerce landscape with confidence.
Integrations Supported
Delighted
Inspire Planner
Kinective Bridge
Provar
RenderDraw
Smart Order Refill
Tavant Warranty
Wufoo
Zapier
ActionIQ
Integrations Supported
Delighted
Inspire Planner
Kinective Bridge
Provar
RenderDraw
Smart Order Refill
Tavant Warranty
Wufoo
Zapier
ActionIQ
API Availability
Has API
API Availability
Has API
Pricing Information
$250 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Salesforce
Date Founded
1999
Company Location
United States
Company Website
www.salesforce.com/products/experience-cloud/overview/
Company Facts
Organization Name
Salesforce
Date Founded
1999
Company Location
United States
Company Website
www.salesforce.com/products/commerce-cloud/overview/
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management
Categories and Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Shopping Cart
Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management