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What is Salesforce Financial Services Cloud?

When workflows operate without friction, trust is able to grow and thrive. By leveraging Financial Services Cloud and Slack, teams can collaborate in real-time, share insights instantly, comply with regulations, and make quick, informed decisions from anywhere. This empowers senior bankers, analysts, compliance officers, and department heads to build deeper relationships with clients. Manage pipelines effectively, foster collaboration among deal teams, and harness both internal and external data to ensure crucial information is delivered to the right people at the optimal time. Revolutionize your banking operations with a focus on client priorities and enhance their financial health. Equip your workforce to provide seamless interactions across multiple channels. Meet the evolving digital needs of the industry through multi-channel engagement, cutting-edge product innovation, and efficient processes. From a single cloud-based platform, you can generate quotes, manage service requests, and process claims, thereby ensuring a holistic approach to client service. This integration not only streamlines operations but also significantly enriches the overall customer experience, fostering loyalty and satisfaction. By prioritizing these aspects, financial institutions can position themselves for sustained success in a competitive landscape.

What is ConvergeHub?

CRM, or Customer Lifecycle Management, transforms cold prospects into lifelong satisfied customers. All relevant customer data and interactions are centralized, enabling efficient management. With robust automation and customizable sales workflows, businesses can enhance their selling strategies and accelerate deal closures. Increase your return on investment by implementing impactful marketing initiatives, reaching potential customers interested in your offerings, and expanding your clientele. Customer service agents can foster exceptional experiences and cultivate enduring relationships by utilizing comprehensive customer insights. Monitor products and services seamlessly, generate tailored invoices, manage discounts, oversee payment tracking, and facilitate business growth. This process allows for the evolution from initial prospects to dedicated customers, and eventually to enthusiastic brand advocates. By consolidating all customer-related activities on a single platform, you can effectively oversee sales, marketing, customer support, and billing functions. Furthermore, this comprehensive system provides a holistic view of each customer while eliminating the hassle of duplicate data entry. Ultimately, an integrated approach not only streamlines operations but also enhances overall customer satisfaction and loyalty.

Media

Media

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced
Xero
Box
Google Calendar
Google Contacts
HubSpot Operations Hub
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
Pabbly Connect
Readymode
SAP Concur
Sage Intacct
Salesforce
Slack
WordPress
Wufoo

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced
Xero
Box
Google Calendar
Google Contacts
HubSpot Operations Hub
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
Pabbly Connect
Readymode
SAP Concur
Sage Intacct
Salesforce
Slack
WordPress
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$11.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/solutions/industries/financial-services/overview/

Company Facts

Organization Name

ConvergeHub

Date Founded

2013

Company Location

United States

Company Website

www.convergehub.com

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

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