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What is Salesforce Financial Services Cloud?

When workflows operate without friction, trust is able to grow and thrive. By leveraging Financial Services Cloud and Slack, teams can collaborate in real-time, share insights instantly, comply with regulations, and make quick, informed decisions from anywhere. This empowers senior bankers, analysts, compliance officers, and department heads to build deeper relationships with clients. Manage pipelines effectively, foster collaboration among deal teams, and harness both internal and external data to ensure crucial information is delivered to the right people at the optimal time. Revolutionize your banking operations with a focus on client priorities and enhance their financial health. Equip your workforce to provide seamless interactions across multiple channels. Meet the evolving digital needs of the industry through multi-channel engagement, cutting-edge product innovation, and efficient processes. From a single cloud-based platform, you can generate quotes, manage service requests, and process claims, thereby ensuring a holistic approach to client service. This integration not only streamlines operations but also significantly enriches the overall customer experience, fostering loyalty and satisfaction. By prioritizing these aspects, financial institutions can position themselves for sustained success in a competitive landscape.

What is CoreTrac?

Avolin’s specialized customer relationship management system is expertly designed for community banks and credit unions, offering a thorough, 360° view of clients. This cutting-edge solution empowers your financial services teams to deliver exceptional customer service, significantly improving the overall client journey. By leveraging a centralized data perspective, you can strengthen client relationships by simplifying all interactions and communications. With this unified approach, your organization is well-positioned to build better connections, boost sales, and capitalize on every available opportunity. CoreTrac goes beyond traditional platforms, providing valuable insights that facilitate personalized communications for each client and prospect, ensuring that the appropriate message is conveyed at just the right time. Furthermore, it adeptly manages online inquiries, enabling your website to serve clients efficiently and generate revenue continuously, which ultimately improves your operational effectiveness. Such a high level of functionality not only enhances client satisfaction but also ensures your institution stays ahead in a rapidly changing financial environment, adapting to new challenges and opportunities with ease.

Media

Media

Integrations Supported

Cobalt
QuickBooks Online
QuickBooks Online Advanced
SAP Concur
Sage Intacct
Salesforce
Slack
Workato
Xero

Integrations Supported

Cobalt
QuickBooks Online
QuickBooks Online Advanced
SAP Concur
Sage Intacct
Salesforce
Slack
Workato
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/solutions/industries/financial-services/overview/

Company Facts

Organization Name

Ignitech

Date Founded

2018

Company Location

United States

Company Website

ignitetech.com/softwarelibrary/coretrac

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

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