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What is Salesforce Financial Services Cloud?

When workflows operate without friction, trust is able to grow and thrive. By leveraging Financial Services Cloud and Slack, teams can collaborate in real-time, share insights instantly, comply with regulations, and make quick, informed decisions from anywhere. This empowers senior bankers, analysts, compliance officers, and department heads to build deeper relationships with clients. Manage pipelines effectively, foster collaboration among deal teams, and harness both internal and external data to ensure crucial information is delivered to the right people at the optimal time. Revolutionize your banking operations with a focus on client priorities and enhance their financial health. Equip your workforce to provide seamless interactions across multiple channels. Meet the evolving digital needs of the industry through multi-channel engagement, cutting-edge product innovation, and efficient processes. From a single cloud-based platform, you can generate quotes, manage service requests, and process claims, thereby ensuring a holistic approach to client service. This integration not only streamlines operations but also significantly enriches the overall customer experience, fostering loyalty and satisfaction. By prioritizing these aspects, financial institutions can position themselves for sustained success in a competitive landscape.

What is MeridianLink Engage?

As customer needs shift quickly in response to technological progress and an influx of new competitors, Engage equips Financial Institutions to meet the unique demands of every individual client effectively. This comprehensive solution for consumer lending, account oversight, and card marketing automation deepens your insight into customers by generating detailed profiles that highlight their specific desires and optimal timing. By facilitating revenue-driving opportunities across your organization, Engage enables you to target your audience with customized and relevant communications while tracking the impact on your financial success. Its advanced decision-making and marketing platform merges your internal data with external sources, alleviating the cumbersome tasks associated with IT data retrieval, organization, and manual marketing reports. Furthermore, it simplifies your operations and enhances the customer experience in your lending growth strategies by providing seamless integration with MeridianLink's Consumer loan origination software and MeridianLink Portal, ultimately nurturing stronger customer relationships and improving service delivery. This holistic approach not only boosts efficiency but also empowers your institution to adapt to changing market dynamics with confidence.

Media

Media

No images available

Integrations Supported

Cobalt
QuickBooks Online
QuickBooks Online Advanced
SAP Concur
Sage Intacct
Salesforce Sales Cloud
Slack
Workato
Xero

Integrations Supported

Cobalt
QuickBooks Online
QuickBooks Online Advanced
SAP Concur
Sage Intacct
Salesforce Sales Cloud
Slack
Workato
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/solutions/industries/financial-services/overview/

Company Facts

Organization Name

MeridianLink

Date Founded

1998

Company Location

United States

Company Website

www.meridianlink.com/products/engage/

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

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