Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
features

Alternatives to Consider

  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    34 Ratings
  • HERE Enterprise Browser Reviews & Ratings
    2 Ratings
    Company Website
  • CapLinked Reviews & Ratings
    222 Ratings
    Company Website
  • Resco Mobile App Development Toolkit Reviews & Ratings
    2 Ratings
    Company Website
  • Google AI Studio Reviews & Ratings
    30 Ratings
    Company Website
  • Knak Reviews & Ratings
    169 Ratings
    Company Website
  • Resco Field Service+ Reviews & Ratings
    4 Ratings
    Company Website
  • FormAssembly Reviews & Ratings
    525 Ratings
    Company Website
  • Fathom Reviews & Ratings
    7,733 Ratings
    Company Website

What is Koa?

Salesforce Koa marks the company's first CRM reasoning model specifically designed for Agentforce, leveraging the power of NVIDIA Nemotron and drawing from an extensive 27 years of Salesforce CRM knowledge to adeptly handle complex, multi-step tasks in enterprise settings. This model is built upon nearly three decades of CRM application expertise and has been further refined through training on a specialized synthetic dataset that mirrors genuine business workflows, processes, and compliance requirements. The training scenarios are meticulously designed to emulate the reasoning, tool usage, and decision-making strategies that Agentforce agents utilize throughout the customer journey, including critical activities such as lead generation, opportunity qualification, and service case resolution across more than 14 distinct industries. Koa is purpose-built for precise CRM functionalities and is evaluated using the Salesforce CRM Bench, which includes authentic workflows like opportunity updates, case routing, and follow-up scheduling. Salesforce reports that Koa delivers an 11% improvement in accuracy for choosing the right actions and recalls customer context with a reliability that is 2.1 times superior to earlier models. This groundbreaking methodology not only boosts operational efficiency but also greatly enhances the overall customer experience, making it a vital tool for businesses aiming to optimize their customer interactions. By integrating advanced reasoning capabilities, Koa positions itself as a transformative solution in the realm of customer relationship management.

What is Inkling-Small?

Inkling-Small is an efficient multimodal AI model built to deliver strong reasoning and coding performance at a fraction of Inkling’s size. It is a Mixture-of-Experts transformer with 276 billion total parameters and 12 billion active parameters. The model was trained on NVIDIA GB300 NVL72 systems and is designed to combine high capability with more efficient inference. Inkling-Small supports native reasoning across text, images, and audio, allowing it to work across multimodal tasks without relying on separate encoders. Its context window supports up to one million tokens, making it useful for long-form reasoning, large-scale code understanding, document analysis, and agentic workflows. Users can adjust reasoning effort from minimal to extra high depending on whether they need faster responses or deeper computation. The model’s training process includes improved pre-training data, post-training with on-policy distillation from Inkling, and extended agentic coding reinforcement learning. These techniques helped Inkling-Small outperform its larger counterpart on reasoning and coding benchmarks. The model performs well in coding and tool-use harnesses and exceeds 80% on SWE-bench Verified. Its encoder-free architecture processes audio as dMel spectrograms and images as 40-by-40-pixel patches alongside text tokens. By combining efficient MoE design, one-million-token context, adjustable reasoning effort, multimodal processing, coding strength, and tool-use performance, Inkling-Small is designed for developers and teams that need capable AI with lower active compute requirements.

Media

Media

Integrations Supported

Model Context Protocol (MCP)
NVIDIA Nemotron
Salesforce
Salesforce Agentforce
Tinker

Integrations Supported

Model Context Protocol (MCP)
NVIDIA Nemotron
Salesforce
Salesforce Agentforce
Tinker

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$0.30 per million input tokens
$0.30 per million input tokens and $1.20 per million output tokens
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/agentforce/koa/

Company Facts

Organization Name

Thinking Machines Lab

Date Founded

2025

Company Location

United States

Company Website

thinkingmachines.ai/news/inkling-small/

Categories and Features

Popular Alternatives

Popular Alternatives

Nemotron 3 Reviews & Ratings

Nemotron 3

NVIDIA
Inkling Reviews & Ratings

Inkling

Thinking Machines Lab