Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Titan Reviews & Ratings
    378 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    35 Ratings
  • Plauti Reviews & Ratings
    123 Ratings
    Company Website
  • HERE Enterprise Browser Reviews & Ratings
    2 Ratings
    Company Website
  • CapLinked Reviews & Ratings
    248 Ratings
    Company Website
  • Google AI Studio Reviews & Ratings
    41 Ratings
    Company Website
  • Knak Reviews & Ratings
    169 Ratings
    Company Website
  • Nutrient SDK Reviews & Ratings
    113 Ratings
    Company Website
  • FormAssembly Reviews & Ratings
    525 Ratings
    Company Website
  • Fathom Reviews & Ratings
    7,880 Ratings
    Company Website

What is Koa?

Salesforce Koa marks the company's first CRM reasoning model specifically designed for Agentforce, leveraging the power of NVIDIA Nemotron and drawing from an extensive 27 years of Salesforce CRM knowledge to adeptly handle complex, multi-step tasks in enterprise settings. This model is built upon nearly three decades of CRM application expertise and has been further refined through training on a specialized synthetic dataset that mirrors genuine business workflows, processes, and compliance requirements. The training scenarios are meticulously designed to emulate the reasoning, tool usage, and decision-making strategies that Agentforce agents utilize throughout the customer journey, including critical activities such as lead generation, opportunity qualification, and service case resolution across more than 14 distinct industries. Koa is purpose-built for precise CRM functionalities and is evaluated using the Salesforce CRM Bench, which includes authentic workflows like opportunity updates, case routing, and follow-up scheduling. Salesforce reports that Koa delivers an 11% improvement in accuracy for choosing the right actions and recalls customer context with a reliability that is 2.1 times superior to earlier models. This groundbreaking methodology not only boosts operational efficiency but also greatly enhances the overall customer experience, making it a vital tool for businesses aiming to optimize their customer interactions. By integrating advanced reasoning capabilities, Koa positions itself as a transformative solution in the realm of customer relationship management.

What is Nemotron 3 Nano?

The Nemotron 3 Nano distinguishes itself as the smallest model in NVIDIA's Nemotron 3 series, tailored specifically for agentic AI applications that necessitate strong reasoning and conversational capabilities while ensuring economical inference costs. This innovative hybrid Mamba-Transformer Mixture-of-Experts model is equipped with 3.2 billion active parameters and expands to 3.6 billion when accounting for embeddings, culminating in an impressive total of 31.6 billion parameters. NVIDIA claims that this model achieves superior accuracy compared to its predecessor, the Nemotron 2 Nano, while also operating with less than half of the parameters during each forward pass, thereby boosting efficiency without sacrificing performance. Additionally, it reportedly outperforms both GPT-OSS-20B and Qwen3-30B-A3B-Thinking-2507 across a range of commonly used benchmarks. With an input capacity of 8K and an output limit of 16K utilizing a single H200, the model realizes an inference throughput that is 3.3 times higher than that of Qwen3-30B-A3B and 2.2 times that of GPT-OSS-20B. Furthermore, the Nemotron 3 Nano can manage context lengths of up to 1 million tokens, reinforcing its dominance over GPT-OSS-20B and Qwen3-30B-A3B-Instruct-2507. This extraordinary amalgamation of capabilities not only enhances its precision and efficiency but also positions the Nemotron 3 Nano as a premier option for cutting-edge AI endeavors that require top-tier performance. As the demand for advanced AI solutions grows, the relevance of such models will likely continue to expand.

Media

Media

Integrations Supported

NVIDIA Nemotron
Salesforce
Salesforce Agentforce

Integrations Supported

Nemotron 3

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/agentforce/koa/

Company Facts

Organization Name

NVIDIA

Date Founded

1993

Company Location

United States

Company Website

nvidia.com

Categories and Features

AI Models

Not specified

AI Reasoning Models

Not specified

Categories and Features

AI Models

Not specified

AI Reasoning Models

Not specified

Foundation Models

Not specified

Open-Weight AI Models

Not specified

Small Language Models

Not specified

Popular Alternatives

Popular Alternatives

Nemotron 3 Reviews & Ratings

Nemotron 3

NVIDIA