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What is Salesforce Lightning Dialer?

Maximize your productivity by improving communication with both prospects and customers in an efficient manner. This enhancement begins with the ability to log information directly in Salesforce, making it easy to connect with customers instantly by simply clicking their phone numbers. During calls, you can swiftly access answers, check call history, take notes, and finalize key details without the hassle of toggling between various applications or devices. Bid farewell to the days of relying on sticky notes or scribbling on napkins, as you can now optimize your sales procedures with tools like automatic call logging, voicemail drop, and readily accessible call lists, which facilitate quicker connections to your leads and contacts. Build stronger trust with clients by ensuring that incoming calls are routed to a personal, dedicated number and voicemail system, enhancing their experience. With Lightning Dialer, you not only receive an outbound calling solution but also gain inbound calling features. Additionally, you pay only for the total minutes your organization uses, which can be conveniently bought in increments of 1,000 minutes, helping to keep expenses under control while improving overall efficiency. This approach allows sales teams to devote more time to nurturing relationships and closing deals, rather than being overwhelmed by administrative duties, ultimately leading to increased sales success. As a result, you can create a more streamlined and organized sales process, benefiting both your team and your clients.

What is Mogo CRM?

MOGO CRM is an innovative mobile-focused platform designed for customer relationship management, offering a comprehensive array of features encompassing Sales, Service, Time Management, and Purchase Requisitions, all easily accessible on mobile devices. Users can effortlessly communicate through emails, text messages, and phone calls while keeping track of their recent interactions and setting up appointments. The platform facilitates personalized selling by automatically presenting information from social media profiles, enhancing user engagement. After any call, whether it is incoming or outgoing, users can swiftly document the conversation and add pertinent notes for future reference. MOGO keeps users updated with alerts regarding the progress and potential value of their deals, which significantly accelerates the closing process. Moreover, the potential for earning commissions acts as a powerful motivator for sales professionals. The platform efficiently manages various communication channels, including Web, Email, Facebook, LinkedIn, Bing, Google AdWords, and others, ensuring a holistic approach to engaging customers. Furthermore, users can invite external vendors, such as digital content providers, to augment their service capabilities, leading to an enriched experience. This array of functionalities not only streamlines sales processes but also cultivates a more organized and productive working environment. In conclusion, MOGO CRM stands out as a versatile solution that empowers users to optimize their customer interactions and drive sales success.

Media

Media

Integrations Supported

Akoonu
Google Workspace
Salesforce
Sweep
Twistellar DASH
inRiver PIM

Integrations Supported

Akoonu
Google Workspace
Salesforce
Sweep
Twistellar DASH
inRiver PIM

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per user per month
Free Trial Offered?
Free Version

Pricing Information

$9.99 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/sales-cloud/features/lightning-dialer/

Company Facts

Organization Name

Mogo CRM

Company Location

United States

Company Website

mogocrm.com

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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