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What is Salesforce Order Management?

Minimize costs while fostering substantial growth by implementing a customer-focused order management system. Improve the effectiveness of omnichannel order handling by equipping agents with a unified perspective across all platforms, allowing for seamless order management and adjustments. Optimize order processing for efficiency in terms of cost, speed, and sustainability through immediate access to inventory insights. Utilize automation and AI to pinpoint the most economical workflows. Adapt to changing demand flexibly with intuitive tools and premier technology resources. Increase order volume while reducing expenses through these cutting-edge features. Improve customer support by merging order history and customer information into one easy-to-access interface. Boost customer satisfaction by ensuring faster and more cost-effective order fulfillment. Connect commerce experiences with visibility into real-time inventory oversight. Further enhance customer service and automation capabilities. By integrating the strengths of Order Servicing with Service Cloud, you can create a truly unified experience for your clients. In conclusion, implementing efficient omnichannel fulfillment strategies not only saves time but also increases profitability, guaranteeing that your business stays competitive in a fast-paced market while continuously adapting to customer needs.

What is Cherrywork Collaborative Order Management?

This all-encompassing business application is designed for the retail and manufacturing sectors, managing every facet of the inquiry-to-cash cycle. By providing an omnichannel platform, it fosters seamless collaboration among stakeholders through a unified interface, thereby enhancing efficiency and reducing the manual workload. As a result, sales teams and users can focus on tasks that add value, since numerous non-essential activities have been either automated or removed. Users gain complete real-time visibility into all sales operations, allowing for informed decision-making. With rapid application development tools, lead times are significantly shortened, utilizing Cherrywork® Collaborative Order Management's pre-existing templates. Industry-specific templates facilitate quick customization, ensuring the application aligns with individual business requirements. Additionally, Cherrywork® Collaborative Order Management employs a hybrid technology framework, making it accessible and user-friendly across both mobile and web platforms, thanks to its diverse range of cross-application components. This versatility not only meets industry demands but also empowers businesses to adapt swiftly to changing market conditions.

Media

Media

Integrations Supported

1440
Canopy
SAP Cloud Platform
SAP ERP
SAP Extension Suite
SAP Integration Suite
SAP S/4HANA
SAP Store
Salesforce

Integrations Supported

1440
Canopy
SAP Cloud Platform
SAP ERP
SAP Extension Suite
SAP Integration Suite
SAP S/4HANA
SAP Store
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$0.15 per order
Free Trial Offered?
Free Version

Pricing Information

$30,000 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/ecommerce/order-management/

Company Facts

Organization Name

Incture Technologies

Date Founded

2006

Company Location

India

Company Website

store.sap.com/dcp/en/product/display-0000014847_live_v1/Cherrywork%C2%AE%20Collaborative%20Order%20Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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