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What is Salesforce PRM?

Salesforce Partner Relationship Management (PRM) enables businesses to manage and scale their partner ecosystem effectively with features for partner onboarding, collaboration, and performance tracking. Integrated directly into Salesforce’s CRM, the platform provides a centralized solution to streamline processes such as deal registration, marketing funds requests, and partner support. With AI-driven tools like sales forecasting, partner analytics, and automated sales workflows, businesses can optimize their partner channels, improve engagement, and drive higher revenue. The solution empowers businesses to deliver a personalized partner experience while gaining critical insights to drive smarter, data-backed decisions.

What is IBM Sterling Partner Engagement Manager?

IBM® Sterling Partner Engagement Manager optimizes the onboarding journey for new partners while improving the oversight of existing collaborations, leading to substantial savings in both time and resources. By automating the onboarding procedures, this platform reduces the likelihood of costly manual mistakes and enhances overall productivity, enabling partners to take charge of their own information independently. From IBM’s viewpoint, establishing a partnership encompasses three fundamental elements: executing onboarding processes for both new and current partners, nurturing an ongoing relationship via a "continuous-touch" approach, and providing both business and partner staff with self-service resources to lessen reliance on support teams. To understand how IBM tackles the complexities of onboarding, delve into the capabilities and framework of PEM in this comprehensive technical overview of IBM Sterling Partner Engagement. Furthermore, this system allows for consolidated management of contact and certification details, effectively removing redundant manual efforts and employing progress dashboards to monitor activities accurately, thereby ensuring a more seamless partnership experience. The integration of these features not only facilitates better communication but also fosters a more collaborative environment for all parties involved.

Media

Media

Integrations Supported

Google Analytics
IBM Cloud
Oracle Partner Relationship Management
Salesforce

Integrations Supported

Google Analytics
IBM Cloud
Oracle Partner Relationship Management
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/sales/partner-relationship-management/

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/partner-engagement-manager

Categories and Features

Channel Marketing

Campaign Management
Channel Analytics
Content Management & Sharing
Incentive Management
Inventory Control
Lead Management
Multiple Channel Configurations
Order Management
Partner Management
Pipeline Management
Social Promotion

Partner Relationship Management (PRM)

Asset Management
Business Plans
Channel Marketing Automation
Collaboration Tools
Compliance Management
Deal Management
Deal Registration
Lead Generation
Lead Sharing
Partner Onboarding
Partner Portal
Performance Metrics
Rewards Programs
Workflow Management

Categories and Features

Partner Relationship Management (PRM)

Asset Management
Business Plans
Channel Marketing Automation
Collaboration Tools
Compliance Management
Deal Management
Deal Registration
Lead Generation
Lead Sharing
Partner Onboarding
Partner Portal
Performance Metrics
Rewards Programs
Workflow Management

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