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What is Salesforce Privacy Center?

Salesforce Privacy Center is a powerful tool designed to help organizations manage sensitive customer data in accordance with privacy regulations such as GDPR. The platform enables businesses to easily de-identify and delete sensitive data in production, ensuring they comply with data privacy laws and reduce risks. It supports the streamlined execution of data subject access requests (DSARs) and Right to Be Forgotten (RTBF) requests, providing businesses with tools to quickly generate, track, and manage requests from customers. The platform also offers a Preference Manager that simplifies customer consent management by allowing businesses to create and customize no-code forms for various consent purposes such as marketing preferences or data sharing. These forms can be hosted on websites or Experience Cloud and help businesses capture and store consent in Salesforce’s Consent Data Model. Privacy Center integrates seamlessly with other Salesforce products, helping businesses prepare data for tools like Agentforce and Customer 360 while ensuring privacy compliance across all workflows. With its comprehensive features, Salesforce Privacy Center empowers businesses to protect customer data, meet legal obligations, and maintain customer trust in an increasingly regulated digital landscape.

What is ComAct360?

ComAct360 is a comprehensive online software platform specifically created to aid organizations in India with data privacy compliance while handling personal information. It effectively supports teams across privacy, legal, compliance, and operational functions to organize their workflows in alignment with India's Digital Personal Data Protection Act. Notable features include a record of processing activities (ROPA), customizable privacy notice templates, and tools for tracking consent records and withdrawals, along with a dedicated Privacy Centre that manages access requests, corrections, erasures, grievances, and nominations through a systematic request queue. Teams can skillfully monitor incidents, meet reporting deadlines, oversee processors and vendors, enforce data retention policies, carry out erasure processes, and ensure that website cookie consent practices comply with regulations. The platform also incorporates dashboards and evidence logs for tracking activities and documenting necessary actions. In addition, a consent API facilitates integration with CRM and messaging applications for consent verification, and withdrawal workflows help disseminate updates across connected systems. This adaptable solution serves a wide range of sectors, such as healthcare, education, commerce, finance, hospitality, manufacturing, and technology, ultimately promoting improved data protection practices across diverse industries. By providing such an extensive array of tools, ComAct360 significantly bolsters organizations' capabilities to effectively manage compliance and enhance their overall data governance. As a result, companies can focus more on their core objectives while ensuring they remain compliant with evolving data privacy regulations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing is provided as a fixed quote after a demo and review of the requirements.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/platform/privacy-center/

Company Facts

Organization Name

Re-Infotech

Date Founded

2019

Company Location

India

Company Website

re-infotech.com/products/comact360/

Categories and Features

Categories and Features

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