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What is Salesforce Privacy Center?

Salesforce Privacy Center is a powerful tool designed to help organizations manage sensitive customer data in accordance with privacy regulations such as GDPR. The platform enables businesses to easily de-identify and delete sensitive data in production, ensuring they comply with data privacy laws and reduce risks. It supports the streamlined execution of data subject access requests (DSARs) and Right to Be Forgotten (RTBF) requests, providing businesses with tools to quickly generate, track, and manage requests from customers. The platform also offers a Preference Manager that simplifies customer consent management by allowing businesses to create and customize no-code forms for various consent purposes such as marketing preferences or data sharing. These forms can be hosted on websites or Experience Cloud and help businesses capture and store consent in Salesforce’s Consent Data Model. Privacy Center integrates seamlessly with other Salesforce products, helping businesses prepare data for tools like Agentforce and Customer 360 while ensuring privacy compliance across all workflows. With its comprehensive features, Salesforce Privacy Center empowers businesses to protect customer data, meet legal obligations, and maintain customer trust in an increasingly regulated digital landscape.

What is Concord Privacy?

Concord Privacy is a privacy compliance and data governance platform that enables organizations to manage regulatory obligations, user consent, privacy documentation, and personal data requests. The software consolidates consent management, policy management, privacy request automation, and data mapping into a unified privacy operations environment. Its consent management tools allow organizations to deploy customizable cookie banners, detect website trackers, and automatically block technologies based on applicable consent requirements. Geographic targeting and language translation capabilities help businesses present appropriate consent interfaces to visitors in different regions. The platform supports Global Privacy Control signals, Do Not Sell preferences, sensitive data choices, and auditable consent records. Concord Privacy is a Google Gold Certified Consent Management Platform and supports consent management requirements associated with the IAB Transparency and Consent Framework. Its policy management functionality generates privacy, cookie, and AI policies that organizations can customize and maintain as their websites and regulatory requirements change. Automated cookie scanning can update policy cookie lists, while export options include PDF, HTML, and Markdown formats. Privacy request management features provide customizable request forms, identity verification, automated workflows, secure downloads, and audit trails for processing data subject requests. Guided data mapping capabilities help organizations document processing activities, identify systems containing personal information, and connect those systems to privacy request workflows. Concord Privacy also provides APIs, integrations with business applications, customizable data mapping attributes, and compliance reporting tools to support ongoing privacy governance under GDPR, CCPA, CPRA, and other data protection regulations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$7/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/platform/privacy-center/

Company Facts

Organization Name

Concord

Date Founded

2019

Company Location

United States

Company Website

www.concord.tech/product/privacy

Categories and Features

Categories and Features

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