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What is Salesforce Privacy Center?

Salesforce Privacy Center is a powerful tool designed to help organizations manage sensitive customer data in accordance with privacy regulations such as GDPR. The platform enables businesses to easily de-identify and delete sensitive data in production, ensuring they comply with data privacy laws and reduce risks. It supports the streamlined execution of data subject access requests (DSARs) and Right to Be Forgotten (RTBF) requests, providing businesses with tools to quickly generate, track, and manage requests from customers. The platform also offers a Preference Manager that simplifies customer consent management by allowing businesses to create and customize no-code forms for various consent purposes such as marketing preferences or data sharing. These forms can be hosted on websites or Experience Cloud and help businesses capture and store consent in Salesforce’s Consent Data Model. Privacy Center integrates seamlessly with other Salesforce products, helping businesses prepare data for tools like Agentforce and Customer 360 while ensuring privacy compliance across all workflows. With its comprehensive features, Salesforce Privacy Center empowers businesses to protect customer data, meet legal obligations, and maintain customer trust in an increasingly regulated digital landscape.

What is Infreemation?

Infreemation is an intuitive software management platform specifically designed for the efficient handling of FOI, EIR, and SAR requests. Its user-friendly design drastically reduces the time needed to process FOI inquiries, ensuring adherence to the vital 20-day response time frame. Being a cloud-based solution, Infreemation removes the necessity for any software or hardware installations, allowing users to access it easily through any secure web browser. The platform provides a comprehensive request management system that is more cost-effective than creating a custom in-house solution. Infreemation's advanced functionality and flexibility far exceed that of conventional tools like Microsoft Excel and Access. The system utilizes intelligent matching rules to associate similar requests, which facilitates crafting responses based on previously collected data. Furthermore, Infreemation issues timely notifications for upcoming deadlines, guaranteeing that no 20-day requirement goes unnoticed. It is also fully equipped to comply with GDPR standards, giving users added assurance. This powerful software not only optimizes processes but also significantly boosts overall efficiency in handling public information requests, making it an invaluable tool for organizations. With its innovative features, Infreemation stands as a game changer in the realm of information management.

Media

Media

Integrations Supported

Integrations Supported

Microsoft 365
Microsoft Access
Microsoft Excel

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/platform/privacy-center/

Company Facts

Organization Name

Digital Interactive

Date Founded

2004

Company Location

United Kingdom

Company Website

www.digital-interactive.com/products/infreemation

Categories and Features

Categories and Features

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