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What is Salesforce Privacy Center?

Salesforce Privacy Center is a powerful tool designed to help organizations manage sensitive customer data in accordance with privacy regulations such as GDPR. The platform enables businesses to easily de-identify and delete sensitive data in production, ensuring they comply with data privacy laws and reduce risks. It supports the streamlined execution of data subject access requests (DSARs) and Right to Be Forgotten (RTBF) requests, providing businesses with tools to quickly generate, track, and manage requests from customers. The platform also offers a Preference Manager that simplifies customer consent management by allowing businesses to create and customize no-code forms for various consent purposes such as marketing preferences or data sharing. These forms can be hosted on websites or Experience Cloud and help businesses capture and store consent in Salesforce’s Consent Data Model. Privacy Center integrates seamlessly with other Salesforce products, helping businesses prepare data for tools like Agentforce and Customer 360 while ensuring privacy compliance across all workflows. With its comprehensive features, Salesforce Privacy Center empowers businesses to protect customer data, meet legal obligations, and maintain customer trust in an increasingly regulated digital landscape.

What is Privacy360?

Recognize, evaluate, and tackle data privacy risks in order to swiftly adapt to a growing range of privacy regulations, such as GDPR, CCPA, and others, by leveraging a cohesive, enterprise-wide platform. Make certain that you adhere to various laws, including GDPR, CCPA, LGPD, and PDPA, in addition to the continuously evolving global privacy frameworks. Optimize the gathering and processing of consumer and data subject access rights (DSAR) requests through automation for greater efficiency. Implement sophisticated risk management techniques to effectively pinpoint and mitigate potential vulnerabilities in a more comprehensive manner. Incorporate tailored request forms on your website or within applications to enhance user experience. Utilize intelligent templates to manage timelines and extensions for requests in accordance with specific regulations, such as GDPR and CCPA. Efficiently track down data using connectors and collaborate closely with data process owners to ensure prompt responses. Manage the entire workflow through an all-encompassing dashboard that reveals trends in requests and uncovers areas for improvement. Ultimately, acquire an in-depth understanding of all privacy-related data, including where it is stored and how it is processed, enabling your organization to navigate the intricacies of data privacy compliance with confidence. By adopting these strategies, organizations can not only meet regulatory demands but also foster consumer trust regarding their personal information, thereby enhancing customer relationships and brand loyalty. This proactive approach to data privacy can serve as a competitive advantage in today's market.

Media

Media

Integrations Supported

Adobe Marketo Engage
Blend
Box
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft Dynamics 365
NetSuite
Oracle Siebel CRM
SAP Cloud Platform
SAP Concur
Salesforce
Sugar Connect
Twilio
Workday Extend
X (Twitter)
Zendesk
Zuora

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

£595pm
Core Privacy
For organisations that need a full privacy operations platform with assessments, records, DSARs, policy workflows and multilingual capability.

£595
/ month
£5,950 / year
Annual billing: 12 months for the price of 10
Includes up to 3 legal entities
Additional entities from £95 / entity / month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/platform/privacy-center/

Company Facts

Organization Name

Privacy360 Limited

Date Founded

2025

Company Location

United Kingdom

Company Website

privacy360.io

Categories and Features

Categories and Features

Consent Management Platforms

Additional Users / Permissions
CCPA Compliance
Cookie Crawling
GDPR Compliance
Reporting / Analytics

Data Privacy Management

Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management

GDPR Compliance

Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management

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