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What is Salesforce Sales Engagement?

Boost your productivity by seamlessly incorporating sales engagement into your CRM system. Provide your sales team with a unified platform that allows them to engage with clients across multiple channels efficiently. Automating routine tasks like scheduling meetings and sending follow-up emails enables representatives to dedicate more time to building genuine relationships. Utilize AI-driven insights from our sales engagement tool to identify prospects with the highest potential for conversion. Merge all sales activities—emails, phone calls, social media interactions, and tasks—into a single, streamlined to-do list. This centralization facilitates easy access and management of every task from one hub within the CRM. Create a unified seller experience that diligently tracks each prospect throughout their sales journey. Empower your sales team with clear, step-by-step instructions on prospecting while promoting best practices throughout the organization. Integrate essential sales functions via email, phone, and social media outreach. Optimize the prospecting workflow to guarantee consistent engagement with leads, while offering representatives AI-powered suggestions to refine their processes, enhancing both productivity and effectiveness. This approach not only elevates individual performance but also significantly improves the overall achievements of your sales team, leading to higher conversion rates and increased revenue.

What is 2020 Manager?

Leverage a cloud-based data platform that can be accessed via your computer or tablet, ensuring your entire team remains connected and engaged. Effortlessly manage prospects, clients, designs, quotes, contracts, team activities, and a variety of documents while on the go. Say goodbye to the frustration of searching for lost information or misfiled documents. Effectively oversee and coordinate employee tasks, objectives, responsibilities, performance metrics, and other essential activities. Equip your team with centralized workflow dashboards that foster collaboration and boost productivity. Keep your business on track, ensuring that employees maintain focus, while your calendar remains seamlessly integrated with advanced business process management tools. Customize a solution tailored to your specific business needs, all within a predefined framework that guides your team through the entire customer journey from initial prospecting to the final contract signing. In addition, oversee and analyze surveys, quotes, and reports to gather automated insights into customer behaviors and preferences, which will empower you to make strategic decisions for future initiatives. Furthermore, this comprehensive approach allows you to identify trends in customer engagement, ensuring that your business can adapt and respond effectively to evolving market demands.

Media

Media

Integrations Supported

Gong
Google Drive
Highspot
Microsoft 365
Salesforce
Salesforce Customer 360
Salesforce Einstein

Integrations Supported

Gong
Google Drive
Highspot
Microsoft 365
Salesforce
Salesforce Customer 360
Salesforce Einstein

API Availability

Has API

API Availability

Has API

Pricing Information

$50/user/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/sales/engagement-platform/

Company Facts

Organization Name

2020

Company Location

United States

Company Website

www.2020spaces.com/2020products/2020manager/

Categories and Features

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Categories and Features

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