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What is Salespulse?

Create a detailed toolkit aimed at effectively managing sales and guiding team members toward enhanced performance outcomes. We examine patterns within your sales team to ensure that key objectives are met consistently. Improve customer engagement throughout the sales process by implementing automated feedback mechanisms. Uncover your customers' true insights to refine your sales strategy and ensure success by exceeding their expectations. Gain a deeper understanding of your sales representatives and their interactions with clients, using this knowledge to craft higher quality proposals and increase your overall success rate. Identify best-selling techniques and develop relevant questioning strategies. Determine the crucial actions your sales team should take during meetings to maximize their impact. Embrace Salespulse and train your management and internal staff to elevate field performance. Furthermore, regularly reviewing and adapting your strategies will aid in sustaining a competitive advantage within the marketplace. By continuously evolving your approach, you can foster a culture of improvement and resilience in your sales organization.

What is OPINATOR?

Customer experience (CX) can be made more relatable! By fostering personalized and engaging interactions in Voice of Customer (VoC) and Net Promoter Score (NPS) initiatives, response rates can be significantly boosted. Surveys, forms, and other touchpoints can act as extensions of your brand identity. OPINATOR enables you to effectively address customer feedback, minimize customer effort, generate value at each interaction, and take decisive action based on insights. With features like Predictive and Prescriptive Analytics, Text Analytics, a Case Management system, and tailored dashboards, businesses can create exceptional experiences that transform customers into loyal advocates. While OPINATOR is user-friendly and can be managed independently, the Customer Success team is also available to support your initiatives. Modern customers crave engaging and innovative interactions, and blending technology with creativity and a profound understanding of customer needs can yield these exceptional experiences, thereby enhancing customer engagement. Looking ahead, organizations are expected to significantly ramp up their CX strategies over the next decade. Rather than depending on outdated survey methods, businesses should focus on providing customers with tailored user interfaces that resonate with their preferences.

Media

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Media

Integrations Supported

Startdeliver

Integrations Supported

Startdeliver

API Availability

Has API

API Availability

Has API

Pricing Information

$18.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Questback

Date Founded

2000

Company Location

Norway

Company Website

www.qbsalespulse.com

Company Facts

Organization Name

Innology Ventures

Date Founded

2011

Company Location

Spain

Company Website

www.opinator.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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