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Ratings and Reviews 2 Ratings
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What is Samdesk?
Samdesk serves as a worldwide platform dedicated to tracking disruptions, utilizing advanced big data and artificial intelligence to improve safety and preparedness. By delivering immediate alerts in times of crisis, we empower organizations to protect their employees, assets, and reputation effectively. Our AI-powered tool guarantees that you receive timely notifications when emergencies occur, drawing on extensive data resources to keep you updated. With our service, you gain instant access to insights that encompass images, videos, and pertinent events, along with updates on traffic and weather conditions, which allows for more effective and informed responses. Features such as asset monitoring, customized event reports, and sophisticated filtering options further enhance your operational efficiency. Our leading-edge AI technology enables Samdesk users to obtain alerts roughly 45 minutes quicker than they would through traditional media channels. You have the flexibility to select your preferred method for receiving these essential notifications, whether it be on your mobile device, email, Slack, or other communication platforms. Information verification is made swift and reliable with our curated incident summaries, which include visual evidence, helping you stay proactive against potential disruptions. We remain dedicated to improving your situational awareness and enhancing your decision-making skills in critical situations, ensuring you are always a step ahead. In an ever-changing world, our commitment to innovation and user-centric solutions sets us apart as a leader in disruption monitoring.
What is Mint Service Desk?
Mint Service Desk software represents the future of IT Service Management (ITSM) solutions. Its core features encompass Incident Management, Asset Management, a Customer Portal, and Multi-Channel Communication, along with dynamic attributes for chat interactions and customizable ticket types that allow for tailored views. This comprehensive suite not only enhances operational efficiency but also improves user experience through streamlined communication channels.
Integrations Supported
Docker
Lansweeper
Microsoft Azure
Slack
baramundi Management Suite
Integrations Supported
Docker
Lansweeper
Microsoft Azure
Slack
baramundi Management Suite
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$8/month/agent
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Samdesk
Date Founded
2013
Company Location
United Kingdom
Company Website
www.samdesk.io
Company Facts
Organization Name
OPGK Software
Company Location
Poland
Company Website
www.mintsd.com
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Categories and Features
Digital Asset Management
Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal