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Ratings and Reviews 0 Ratings
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What is Saratoga CRM?
Experience unmatched mobility, strong security, and effortless integration, offering remarkable personalization throughout all stages of the customer journey. You can directly send emails from Dataview or share results with Office 365; move contacts and calendar entries from Dataview or report to Office 365; and connect Office 365 features (such as email, calendar, and contacts) with Saratoga CRM Thin Client records. With the integration of Office 365, accessing Saratoga information is seamless and convenient, right from within Office 365. After analyzing reports, you can access records, view attachments without saving them on your device, and take advantage of advanced search customization. You can also effortlessly share records with your colleagues by automatically exporting them as PDFs directly from Saratoga Rich Client or attaching them via email from a grid, ensuring they receive the most current information from your system without delay. Additionally, this efficient communication framework enhances team collaboration, ensuring that everyone remains synchronized and updated, which ultimately leads to better decision-making and productivity.
What is GrowthDot CRM and Deals?
Zendesk's CRM and Deals feature acts as a robust sales instrument, allowing users to oversee their sales pipelines within Zendesk Support itself, thereby negating the necessity to invest in Zendesk Sell. This integration fosters a fluid connection between customer service and sales operations, creating a unified platform that caters to multiple channels. Here are some essential functionalities of this application:
- Capture sales leads directly from Zendesk Support tickets
- Access a thorough history of every client's interactions
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- Customize and develop pipelines to suit your specific sales strategies
- Include product descriptions to enrich your deals
- Integrate various stages, product details, and customer data
- Specify categories for lost deals along with their reasons
- Automatically schedule the reallocation of lost deals
- Attach necessary documents straight to your deals
- Generate insightful analytical reports on lost deals, sales trends, and more
- Enjoy an intuitive interface that enhances navigation and user accessibility.
With these capabilities, your sales process can not only become more streamlined but also better integrated with customer support, ultimately driving greater efficiency and productivity in your sales efforts. This holistic approach allows teams to work collaboratively, ensuring that every interaction is informed and impactful.
Media
No images available
Integrations Supported
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$6 per agent/per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Tokara Solutions
Date Founded
2009
Company Location
United States
Company Website
www.tokarasolutions.com/technologies/crm-solutions/saratoga-crm/
Company Facts
Organization Name
GrowthDot
Date Founded
2015
Company Location
Ukraine
Company Website
growthdot.com
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management