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What is Saratoga CRM?

Experience unmatched mobility, strong security, and effortless integration, offering remarkable personalization throughout all stages of the customer journey. You can directly send emails from Dataview or share results with Office 365; move contacts and calendar entries from Dataview or report to Office 365; and connect Office 365 features (such as email, calendar, and contacts) with Saratoga CRM Thin Client records. With the integration of Office 365, accessing Saratoga information is seamless and convenient, right from within Office 365. After analyzing reports, you can access records, view attachments without saving them on your device, and take advantage of advanced search customization. You can also effortlessly share records with your colleagues by automatically exporting them as PDFs directly from Saratoga Rich Client or attaching them via email from a grid, ensuring they receive the most current information from your system without delay. Additionally, this efficient communication framework enhances team collaboration, ensuring that everyone remains synchronized and updated, which ultimately leads to better decision-making and productivity.

What is GrowthDot CRM and Deals?

Zendesk's CRM and Deals feature acts as a robust sales instrument, allowing users to oversee their sales pipelines within Zendesk Support itself, thereby negating the necessity to invest in Zendesk Sell. This integration fosters a fluid connection between customer service and sales operations, creating a unified platform that caters to multiple channels. Here are some essential functionalities of this application: - Capture sales leads directly from Zendesk Support tickets - Access a thorough history of every client's interactions - Centralize all relevant sales deal information in one hub - Customize and develop pipelines to suit your specific sales strategies - Include product descriptions to enrich your deals - Integrate various stages, product details, and customer data - Specify categories for lost deals along with their reasons - Automatically schedule the reallocation of lost deals - Attach necessary documents straight to your deals - Generate insightful analytical reports on lost deals, sales trends, and more - Enjoy an intuitive interface that enhances navigation and user accessibility. With these capabilities, your sales process can not only become more streamlined but also better integrated with customer support, ultimately driving greater efficiency and productivity in your sales efforts. This holistic approach allows teams to work collaboratively, ensuring that every interaction is informed and impactful.

Media

Media

No images available

Integrations Supported

Zendesk

Integrations Supported

Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$6 per agent/per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tokara Solutions

Date Founded

2009

Company Location

United States

Company Website

www.tokarasolutions.com/technologies/crm-solutions/saratoga-crm/

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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