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What is SatisMeter?

SatisMeter is capable of detecting dissatisfied customers through various channels such as email, mobile applications, and websites. This innovative multi-channel solution enhances customer loyalty by gathering in-app feedback, utilizing methodologies like the Net Promoter System (NPS), Customer Effort Scores (CES), and Customer Satisfaction (CSAT) measurements. It serves as an essential resource for web and mobile application developers, growth strategists, marketers, and mobile app proprietors. With an impressive average response rate of up to 35%, the unobtrusive and lightweight survey pop-up effectively engages users. Its primary purpose is to identify unhappy customers, mitigate churn, harness the influence of customer advocates, and confirm product development priorities. Integrating the survey into your existing application is made seamless with Segment.com, which takes care of all the targeting requirements for you. By simplifying the process, SatisMeter ensures that businesses can swiftly adapt to customer feedback and enhance their offerings.

What is Promoter Ninja?

Leverage Promoter Ninja for NPS to effectively send out Net Promoter Score (NPS) surveys to your clients and collect their feedback with ease. This tool facilitates segmented analysis through a single interaction, making it easier to comprehend customer insights. Furthermore, Promoter Ninja for NPS offers the capability to distribute surveys in multiple languages, accommodating a wide range of customers. By utilizing these features, businesses can significantly boost customer engagement and enhance overall satisfaction levels, ultimately leading to improved loyalty and retention. Embracing such a platform can transform how organizations connect with their clientele.

Media

Media

Integrations Supported

Slack
Chattermill
Cloudflare
Customer.io
Desktop.com
Geckoboard
HubSpot CRM
Kleene
Prodsight
Rambox
Salesforce
Salesmachine
Segment
Shopify Plus
Stackreaction
Startdeliver
Wufoo
sensedata

Integrations Supported

Slack

API Availability

API Availability

Pricing Information

$49.00/month
SatisMeter pricing is base on the number of gathered responses
Free Trial Offered?

Pricing Information

$10.00/month
Starting Price $12.31/month 1,000 surveys
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

SatisMeter

Date Founded

2015

Company Location

Czech Republic

Company Website

www.satismeter.com

Company Facts

Organization Name

Hoshinplan Strategy

Date Founded

2015

Company Location

Spain

Company Website

www.promoter.ninja/

Categories and Features

Churn Prevention

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Forms Automation

Archiving & Retention
Collaboration
Drag & Drop
Full Text Search
Remote Document Access
Text Editing

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Survey Management
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

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