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What is SaveMyLeads?

Receive instant alerts for new leads via Email, SMS, or by integrating with your CRM and spreadsheets, which removes the need for frequent CSV file downloads from Facebook. Our platform allows for lead ad notifications without the complications of CSV management, enabling responses through Email, SMS, and other popular CRM or email marketing tools. Research shows that responding to a lead within five minutes greatly increases the chances of closing the sale, while delays longer than that can decrease the likelihood by as much as 80%. With our automated system, you can guarantee quick responses to prospective clients, making the entire process smoother and more efficient. In cases where immediate replies aren't possible, sending a personalized auto-response through Email or SMS can be a great substitute. Utilize our autoresponder to acknowledge inquiries and let clients know you'll be in touch shortly or ask for more information. This streamlined communication not only facilitates effective follow-ups with your leads but also enhances your overall sales performance. Ultimately, maintaining timely and personalized interactions can significantly elevate your conversion rates.

What is Gorgias?

Gorgias stands out as the top customer support solution for Shopify, significantly decreasing your initial response time by 30% and automating up to 30% of support tasks. Its robust integration feature enables you to modify or refund Shopify orders directly within Gorgias. Additionally, customers benefit from automated replies using template responses (macros) that include Shopify variables. You can conveniently oversee all customer communications—such as Facebook comments, social media interactions, and emails—consolidated in a single platform. This centralized management of customer interactions streamlines the support process, enhancing efficiency and response times.

Media

Media

Integrations Supported

Facebook
Gmail
Slack
AIssist.io
Bubblehouse
Dataddo
Ecwid
Freshchat
Keap
Mailgun
Omnisend
Ontraport
OroCRM
Rambox
ReturnPro
SendGrid
ShipCalm
Siena
Sourcetable
Tolstoy

Integrations Supported

Facebook
Gmail
Slack
AIssist.io
Bubblehouse
Dataddo
Ecwid
Freshchat
Keap
Mailgun
Omnisend
Ontraport
OroCRM
Rambox
ReturnPro
SendGrid
ShipCalm
Siena
Sourcetable
Tolstoy

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Pricing Information

$50.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SaveMyLeads

Company Location

Estonia

Company Website

savemyleads.com

Company Facts

Organization Name

Gorgias

Company Location

United States

Company Website

www.gorgias.com/

Categories and Features

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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