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What is ScalePad Backup Radar?

ScalePad Backup Radar presents a cloud-based, automated solution for monitoring and reporting on backups, specifically designed for managed service providers. This robust tool collects backup status data from more than 300 integrations, encompassing key RMM, PSA, and backup systems across various platforms like servers, workstations, virtual machines, and NAS devices, all accessible through a customizable dashboard. It effectively spots vulnerabilities, aids in trend analysis, and prioritizes actionable alerts by leveraging an advanced ticketing system that organizes, appends, and automatically resolves notifications, thus reducing unnecessary distractions. Furthermore, Backup Radar features customizable reports, which are color-coded and can be scheduled with flexibility, seamlessly integrating with ScalePad’s Lifecycle Manager to provide comprehensive insights for clients. Adhering to SOC 2 Type II and ISO 27001 cybersecurity standards, this platform also includes smooth API-driven integrations with PSA ticketing systems, facilitating the automation of incident workflows while maintaining compliance. In addition to these functionalities, the solution is crafted to significantly boost operational efficiency, enabling managed service providers to maintain consistent and dependable backup services for their clients. Ultimately, Backup Radar stands out as a vital tool in the arsenal of managed service providers, ensuring they can meet the demanding needs of today's data management landscape.

What is ITFlow?

This open-source solution is designed for IT service management, encompassing functions such as documentation, ticketing, and invoicing. While it primarily caters to Managed Service Providers (MSPs), it also has the potential to meet the needs of internal IT departments effectively. Additionally, its flexibility allows for customization, making it a versatile choice for various organizational structures.

Media

Media

Integrations Supported

Acronis Cyber Protect Cloud
Amazon Web Services (AWS)
Autotask PSA
BrightGauge
Comet
ConnectWise PSA
Datto RMM
Dropsuite
HaloITSM
IBM Cloud Veeam
IT Glue
Kaseya BMS
MSP360 Connect
Microsoft Azure
N-able N‑central
ScalePad
ScalePad Lifecycle Manager
ServiceNow
StorageCraft Cloud Backup
Syncro

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month

Pricing Information

Free
Free & Open Source
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

ScalePad

Date Founded

2015

Company Location

Canada

Company Website

www.scalepad.com/backup-radar/

Company Facts

Organization Name

ITFlow

Date Founded

2019

Company Location

United States

Company Website

itflow.org

Categories and Features

Backup

Not specified

MSP

Not specified

Server Backup

Not specified

Categories and Features

IT Management

Hardware Inventory
IT Budgeting
License Management
Scheduling

MSP

Billing & Invoicing
Dashboard
Help Desk
Issue Management
Scheduling

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