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What is ScalePad Cognition360?

ScalePad Cognition360 transforms ticket data from ConnectWise PSA into valuable and predictive business intelligence specifically designed for managed service providers. With a robust selection of more than 130 interactive reports and benchmarks, it uncovers essential insights regarding profitability, technician efficiency, ticket patterns, project results, agreement renewals, and other critical metrics. By employing a dedicated data warehouse for its reporting functions, Cognition360 alleviates the burden on production systems, enabling users to explore historical trends and simulate various "what-if" scenarios. The integration of cutting-edge machine learning and AI technology further refines predictive analytics, allowing MSP executives and virtual CIOs to identify capacity constraints, discover hidden cost elements, evaluate client profitability, and pinpoint operational challenges, which can ultimately enhance profitability by 10–15%. Additionally, for those utilizing ConnectWise Manage, the integration is effortless, requiring minimal configuration while leveraging existing Power BI licenses for seamless report visualization and analysis. This innovative solution not only simplifies the reporting process but also delivers actionable insights that can significantly influence strategic business planning. As a result, organizations can make informed decisions that lead to improved operational efficiency and competitive advantage in the market.

What is Deltek wInsight?

Having the right tools for evaluating project data and predicting future results is crucial for achieving project success and meeting client demands. wInsight’s earned value management (EVM) capabilities offer extensive access to active analyses and reporting for individual projects and broader portfolios, while also supporting necessary data exchange formats. The platform's customizable dashboards provide stakeholders with precise report presentations, empowering them to proactively manage expenses and foresee outcomes. Through the use of advanced EVM analytics, teams can evaluate performance, identify patterns, and validate their forecasts effectively. Furthermore, users can quickly identify data inconsistencies and obstacles, allowing them to investigate specific issues for actionable insights. Centralizing cost performance information is also essential, as it facilitates the effective measurement and reporting of earned value metrics throughout all stages of a program. This method not only promotes greater transparency but also enhances decision-making and project oversight, ultimately leading to more successful project outcomes. By ensuring that all data is readily accessible and organized, teams can react more swiftly to any emerging challenges.

Media

Media

Integrations Supported

ConnectWise PSA
Microsoft Power BI
QuantumPM Earned Value Manager
ScalePad

Integrations Supported

ConnectWise PSA
Microsoft Power BI
QuantumPM Earned Value Manager
ScalePad

API Availability

Has API

API Availability

Has API

Pricing Information

$449 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ScalePad

Date Founded

2015

Company Location

Canada

Company Website

www.scalepad.com/cognition360/

Company Facts

Organization Name

Deltek

Company Location

United States

Company Website

www.deltek.com/en/products/project-and-portfolio-management/winsight-analytics

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

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