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WaitWellWaitWell is a comprehensive, enterprise-ready platform for queue management and appointment scheduling, designed to streamline operations, enhance efficiency, and deliver exceptional customer experiences. Organizations can effortlessly manage walk-ins, virtual queues, and pre-booked appointments through multiple channels, including web links, QR codes, SMS messages, or optional self-service kiosks, giving customers maximum convenience and control. Real-time notifications, estimated wait times, and turn alerts keep clients informed, reduce frustration, and boost overall satisfaction. For staff and management, WaitWell provides an intuitive, real-time dashboard offering a complete overview of service activity, customer flow, and location performance. Advanced analytics and reporting tools offer actionable insights, enabling teams to optimize workflows, allocate resources effectively, monitor trends, and continuously improve service delivery. WaitWell also supports secure payments and integrates seamlessly with a wide variety of systems and platforms, ensuring flexibility and compatibility in any operational environment. Built with scalability and configurability in mind, the platform adapts to the needs of enterprise organizations across healthcare, government, retail, higher education, and other service-oriented sectors. Its user-friendly interface, combined with powerful features, makes WaitWell an all-in-one solution for managing queues, scheduling appointments, and improving service efficiency. By providing a data-driven, flexible, and reliable system, WaitWell empowers organizations to reduce wait times, optimize operations, and create consistently positive experiences for every customer.
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Schedulefly acts as a reliable tool for staff scheduling, much like a dependable bottle opener. This simple platform is crafted to enhance the lives of its users significantly. With a dedicated team of five, we proudly assist over 300,000 professionals in the hospitality industry. Our focus is on providing clean, intuitive software, outstanding customer service, and steadfast support for the field we love. We function without the influence of investors or a sales team, which allows us to maintain our commitment to simplicity without the pressure to add unnecessary features for growth. By emphasizing the ease of use in our software, we guarantee that our clients enjoy a friendly and inviting experience. Our growth primarily stems from referrals, as well as our initiatives to support the community through various forms of media, including books, films, and podcasts. Through our journey, we have recognized that trying to integrate with other products often creates hurdles and dissatisfaction for our users. These integration hurdles can lead to service delays that result in numerous emails and phone calls, often involving multiple parties and elongating the resolution process. Such an approach can be costly, time-consuming, and fraught with errors, ultimately distracting everyone involved, which reinforces our dedication to providing a more straightforward and dependable solution. Additionally, we believe that maintaining a clear focus on our core offerings allows us to cultivate a more loyal customer base that appreciates the simplicity of our services.
What is Opsyte?
Opsyte is dedicated to the ever-evolving and challenging landscape of the hospitality industry, catering to a wide array of venues such as bars, restaurants, coffee shops, and nightclubs. Every week presents a new set of obstacles that we tackle with enthusiasm. Our bespoke online platform allows us to provide an extensive suite of services, including online cash management, schedule administration, daily performance analytics, and the creation of weekly and monthly profit and loss statements, along with customized recommendations for improvement. Established by experienced professionals in the hospitality sector, Opsyte leverages insights from top finance and tronc system experts in the UK. With a profound passion for the hospitality field, we focus on creating software that is simple and intuitive to use, ensuring a seamless experience for our clients. Users have the option to onboard themselves or receive assistance through our remote chat features, and should additional support be needed, we are eager to set up personalized training sessions that cater to specific requirements. Our aim is to not only optimize your operations but also significantly boost your overall efficiency, paving the way for greater success in your business. This dedication to improvement reflects our commitment to helping you thrive in the competitive hospitality market.
API Availability
Has API
API Availability
Has API
Pricing Information
$30 per month
Free Trial Offered?
Free Version
Pricing Information
£75 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Schedulefly
Date Founded
2007
Company Location
United States
Company Website
www.schedulefly.com
Company Facts
Organization Name
Opsyte Online
Date Founded
2015
Company Location
United Kingdom
Company Website
opsyte.com
Categories and Features
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Categories and Features
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce