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What is Scopable?

Scopable is a software-as-a-service (SaaS) platform tailored to provide quoting and assessment solutions specifically for managed service providers (MSPs). It effortlessly integrates with a variety of systems that MSPs commonly use, such as ConnectWise, HaloPSA, NinjaOne, Microsoft 365, Azure, Pax8, Ingram Micro, and IT Glue, while also gathering real-time client data that encompasses endpoints, configurations, security status, and details related to 365 tenants. By leveraging this data, Scopable performs automated assessments to evaluate each client's environment, pinpointing security and compliance weaknesses, and generating a prioritized technology roadmap that includes cost estimates. This strategic roadmap feeds into a quoting engine that crafts margin-protected proposals aligned with the MSP's pricing framework, incorporating automated labor and hardware estimates that are adaptable as project scopes change. Clients can access these proposals through a dedicated portal where they can easily provide e-signatures, while the proposals sync back to the PSA for efficient management. Moreover, the platform incorporates natural-language processing to handle client queries, preserves CRM records, monitors governance, risk, and compliance (GRC), and enhances workflow automation. Presently, Scopable is in a limited early-access stage, welcoming a select group of users to explore its innovative features. This approach not only allows for real-time feedback but also ensures that the platform can evolve to better meet user needs.

What is DeskDirector?

With DD Tech, you can effortlessly oversee your ConnectWise and Autotask tickets from virtually anywhere and on any device that suits your needs. The platform boasts a fully customizable Service Catalog and sophisticated Custom Forms, allowing you to deliver timely and relevant assistance to your users from the very first interaction. Keep communication channels open with your users and consistently provide excellent service through DD Chat. Moreover, you can take advantage of pre-designed email templates that enable users to add notes to their tickets or reach out to your technicians for assistance. From working collaboratively on tickets with clients to crafting engaging service experiences, DeskDirector is tailored to meet the various demands of your Managed Service Provider (MSP) environment. This all-encompassing strategy guarantees that every facet of user interaction and service provision is flawlessly interconnected, promoting efficiency and satisfaction. By leveraging these tools, you can enhance your overall service quality and streamline your operations effectively.

Media

Media

Integrations Supported

ConnectWise PSA
ConnectWise RMM
Google
HaloPSA
IT Glue
Ingram Micro Cloud
Microsoft 365
Microsoft Azure
NinjaOne
Pax8

Integrations Supported

Autotask PSA
Bigger Brains
ConnectBooster
ConnectWise CPQ
Datto RMM
Datto Workplace
Microsoft Power Automate
QuoteWerks
Wise-Pay

API Availability

Has API

API Availability

Pricing Information

$89/month
Free Trial Offered?

Pricing Information

$97 per month

Supported Platforms

SaaS

Supported Platforms

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Scopable

Date Founded

2023

Company Location

United States

Company Website

scopable.io

Company Facts

Organization Name

DeskDirector

Date Founded

2012

Company Location

New Zealand

Company Website

www.deskdirector.com

Categories and Features

CPQ

Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal

MSP

CRM
Dashboard

Quoting

Automated Quoting
Catalog Management
Contact Management
Customizable Branding
Pricing Management
Product Configurator
Proposal Management

Categories and Features

MSP

Not specified

Portal

Chat
Content Management
File Sharing

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