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What is Scout?

In the fast-paced world of information today, the sheer volume of data can easily lead to feelings of being overwhelmed. Scout provides organizations with the tools they need to make well-informed decisions through comprehensive data analysis. Inefficiency is often viewed as one of the primary obstacles to successful investigations, with research suggesting that workflow issues can consume as much as 30% of a company's earnings. With Scout, users gain complete authority over their data management, which includes customizable outputs, visual representations, and robust reporting capabilities. Every data point within Scout is accessible for detailed reporting, which aids organizations in strengthening their case development efforts. By consolidating investigation and incident-related resources, Scout enables companies to build more effective and persuasive cases. For numerous businesses, Scout serves as an essential component that significantly impacts their strategic effectiveness. From the outset of incident triage to the conclusive resolution, Scout diligently monitors every activity, maintaining a comprehensive view of both individual cases and the overall platform. This meticulous tracking empowers organizations to continuously optimize their strategies and remain agile in the face of new challenges. Ultimately, this capability ensures that companies can adapt swiftly to an ever-changing environment, enhancing their overall operational resilience.

What is Case IQ?

Case IQ simplifies the management of HR, fraud, compliance investigations, and additional processes through its i-Sight platform. This cloud-based tool enables organizations to effectively oversee their investigations and assess outcomes. Key functionalities offered by i-Sight encompass case assignment, collaboration, trend analysis, case review, and workflow notifications, enhancing the overall investigative process. By leveraging these features, organizations can improve efficiency and ensure thoroughness in their investigative efforts.

Media

Media

Integrations Supported

Flexspring
Gmail
JD Edwards EnterpriseOne
Microsoft Outlook
Oracle CRM On Demand
SAP Business One
Salesforce
Zenduty

Integrations Supported

Flexspring
Gmail
JD Edwards EnterpriseOne
Microsoft Outlook
Oracle CRM On Demand
SAP Business One
Salesforce
Zenduty

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Scout

Date Founded

2008

Company Location

United States

Company Website

www.scoutcms.com

Company Facts

Organization Name

Case IQ

Date Founded

1999

Company Location

Canada

Company Website

www.caseiq.com

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Categories and Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

HR Compliance

Alerts / Notifications
Certifications Management
Communication Tools
Customizable HR Documents
Document Management
Records Management
Regulations Monitoring
Reporting / Analytics
Roles / Permissions
Version Control
Workflow Management

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Whistleblowing

Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation

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