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What is ScoutWorks?

ScoutWorks is a groundbreaking service platform that enables users to easily access, oversee, and track a wide variety of solutions, ranging from field inspections to AI-driven claims processing. This adaptable platform features over 30 unique service categories, including field inspections and appraisals across multiple industries such as automotive, heavy machinery, specialty services, and real estate. Additionally, it provides functionalities like photo inspections via applications such as Scout and Scout Snap, virtual inspections and appraisals, underwriter assessments, as well as on-demand desk adjusters for tasks that encompass desk evaluations, subrogation assessments, and claim analysis. By integrating state-of-the-art technology with a national network of professionals, ScoutWorks extends its all-encompassing services across all 50 states and Canada. With a robust history spanning more than 20 years, the platform emphasizes transparency, accountability, and consistency in both claim management and its outsourcing offerings, thereby ensuring a trustworthy experience for all users. As organizations navigate a rapidly evolving landscape, ScoutWorks emerges as a versatile resource that aids in enhancing operational efficiency and effectiveness. This platform not only meets current industry demands but also adapts to future challenges, making it an essential tool for businesses aiming to thrive in today's competitive market.

What is ClaimVision?

ClaimVision is AI claims intelligence for US property insurers. It reads the whole claim file and policy and cites every finding to clause and page. Before an adjuster opens a file, ClaimVision has read every page of it: the adjuster and inspection reports, the estimate down to its last line, the policy and every endorsement, the correspondence, and the photos. It checks coverage on every claim and ties each finding to the clause and page it came from, with its dollar impact. It flags missing items and subrogation opportunities, and keeps figures consistent from the estimate to the decision letter. Claims teams can question any claim in plain English, including documents that haven't been processed yet, and every answer points to its source. ClaimVision is an intelligence layer, not a replacement claims system. It works alongside Guidewire ClaimCenter, Duck Creek, Sapiens or an in-house core system, which stays the system of record. Every recommendation and every human override is kept in an append-only audit trail. The reading goes to the machine. The judgement stays with your people. On a real large-loss claim, ClaimVision did a full day's reconciliation work, exactly, in under a minute. ClaimVision runs on Microsoft Azure. It is built to SOC 2 principles and is working towards SOC 2 Type 2. ClaimVision is a product of Decision Agency.

Media

Media

Integrations Supported

Integrations Supported

Duck Creek Claims
Guidewire ClaimCenter
Sapiens ClaimsPro

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing is based on claim volume and scope, with terms determined for each pilot.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

ScoutWorks

Company Location

United States

Company Website

scoutworks.com

Company Facts

Organization Name

Decision Agency OÜ

Date Founded

2025

Company Location

Estonia

Company Website

claimvision.ai

Categories and Features

Categories and Features

Insurance Claims Management

Document management
Reporting

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