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Ratings and Reviews 0 Ratings
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EcholoNEcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. It enables organizations to manage service processes, workflows, assets, knowledge, customer information and business processes within one integrated environment. At the core of EcholoN is the Enterprise Application Framework. It provides the foundation for configuring workflows, forms, data structures, roles and business logic and for creating individual business applications on the same platform. This makes EcholoN suitable for organizations that need more than a standard ticketing or help desk solution. EcholoN supports Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, IT Asset and Configuration Management, customer and contract management, complaint processes, quality management, maintenance and technical field service. Integrated workflow automation, rules, notifications, escalations, dashboards and reporting help standardize processes, improve transparency and reduce manual work. Enterprise Service Management extends these capabilities beyond IT to departments such as customer service, technical service, facilities, HR and quality management. With its modular architecture, integration capabilities and Enterprise Application Framework, EcholoN provides a scalable foundation for ITSM, ESM, Field Service, workflow automation and custom enterprise applications. Organizations can start with established service management processes and expand the platform as requirements evolve.
What is ScoutWorks?
ScoutWorks is a groundbreaking service platform that enables users to easily access, oversee, and track a wide variety of solutions, ranging from field inspections to AI-driven claims processing. This adaptable platform features over 30 unique service categories, including field inspections and appraisals across multiple industries such as automotive, heavy machinery, specialty services, and real estate. Additionally, it provides functionalities like photo inspections via applications such as Scout and Scout Snap, virtual inspections and appraisals, underwriter assessments, as well as on-demand desk adjusters for tasks that encompass desk evaluations, subrogation assessments, and claim analysis. By integrating state-of-the-art technology with a national network of professionals, ScoutWorks extends its all-encompassing services across all 50 states and Canada. With a robust history spanning more than 20 years, the platform emphasizes transparency, accountability, and consistency in both claim management and its outsourcing offerings, thereby ensuring a trustworthy experience for all users. As organizations navigate a rapidly evolving landscape, ScoutWorks emerges as a versatile resource that aids in enhancing operational efficiency and effectiveness. This platform not only meets current industry demands but also adapts to future challenges, making it an essential tool for businesses aiming to thrive in today's competitive market.
What is RiskVille?
RiskVille is a cloud solution for risk and insurance management, built for MGAs, insurance agencies, brokers, carriers and service providers such as claims handlers, captive managers and third-party administrators. Built on more than 20 years of insurance experience, RiskVille serves clients across Europe and North America, automating routine work so your team can focus on clients.
Manage your entire operation in one system:
- Quoting and underwriting: a separate quoting engine for each product, built in Excel and automated by RiskVille for instant quotes.
- Policy administration: branded policy documents generated in one click with underwriting details and merge fields, renewal monitoring and automatic renewals.
- Billing and finance: automatic invoicing for new business, renewals and midterm changes, with general-ledger integrations for e-conomic, Microsoft Business Central and QuickBooks.
- Claims management: claims handled from first notice of loss to close, with AI-assisted reserving and an SLA dashboard across programs.
- Broker tools: RFQ to request and compare quotes from multiple carriers, plus time tracking for billable hours.
- CRM and documents: a 360° view of each client, with emails and documents automatically linked to the right policy or case.
- Reporting: scheduled reports, full BDX reporting and a built-in Report Designer.
- Portals: secure logins for policyholders and partners, with permissions down to document level, and online certificates of insurance.
RiskVille supports compliance with workflows, a full audit trail and automated actions. It is hosted on Microsoft Azure, available 24/7, GDPR compliant and audited by Grant Thornton. With RiskVille Exchange, insurance providers and purchasers on RiskVille can integrate directly.
Customize the platform yourself without developers: add product and claim lines, workflows and templates. New programs go live in days, and the user-based license has no hidden costs.
Media
No images available
Integrations Supported
Integrations Supported
Aspose.PDF
Chatra
Dinero
Microsoft Dynamics 365 Business Central
Microsoft Outlook
QuickBooks Accountants
SendGrid
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
€900 per month
Transparent license based on number of users. Implementation, training, hosting and support included. No hidden costs and no extra charge for customization.
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
ScoutWorks
Company Location
United States
Company Website
scoutworks.com
Company Facts
Organization Name
RiskVille
Company Location
Denmark
Company Website
www.riskville.com
Categories and Features
Insurance Claims Management
Not specified
Remote Visual Inspection
Not specified
Categories and Features
Insurance Agency Management
Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Policy Management
Property & Casualty
Quote Management
Insurance Analytics
Not specified
Insurance Billing
Not specified
Insurance Claims Management
CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Reporting
Insurance Risk and Compliance
Not specified
Insurance Underwriting and Rating
Broker / Agent Portal
Comparative Insurance Rating
Customer Portal
Multiple Line Rating