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What is Scritch?

Scritch acts as an AI-driven recovery agent specifically designed for support and product teams in B2B software companies. Its software development kit (SDK) connects a failed action within an application to a recovery procedure that assesses the server's response and relevant read-only information. This method simplifies the problem for the user and gathers details that only they can provide. If changes are necessary, Scritch requests approval and confirms through code that the proposed solution is valid before informing the user to continue. Teams can also specify the tools and repair methods available to the agent. In situations where Scritch cannot resolve an issue, it generates a comprehensive report and case history for the support team, with the capability to easily hand off the case to relevant ticketing and messaging platforms. Common scenarios include challenges such as declined invoices, failed imports or uploads, session expirations, and access issues. Notably, this product is dedicated to tackling technical obstacles in B2B applications and deliberately avoids consumer-focused tasks like appealing social media bans or moderating content, thereby reinforcing its commitment to improving operational effectiveness in the business landscape. This ensures that organizations can rely on Scritch to streamline their troubleshooting processes and enhance user experience efficiently.

What is BetterAntispam?

BetterAntispam is a free bot designed for moderation and security on Discord, assisting server admins in avoiding spam, raids, scams, and potential destruction before new members witness the chaos. Tailored for gaming communities, content creator hubs, and growing Discord groups, this tool consolidates auto-moderation, member verification, logging, and recovery functions, eliminating the need for multiple bots. Enhance your server's protection with diverse anti-spam strategies, including the prevention of duplicate messages, blocking mention and invite spam, and implementing anti-raid measures along with safeguards against server nuking. Furthermore, it comes equipped with filters to detect links and phishing attempts, identify NSFW images, recognize selfbots, and activate raid mode when necessary. New users can undergo verification via options like buttons, CAPTCHA tests, math questions, or web verification processes, ensuring only legitimate members gain access. Staff can efficiently manage incidents, issue warnings, maintain detailed logs, address ban appeals, quarantine suspicious users, and use trusted bypass methods for ease of access. Should an attack occur, you can quickly respond with commands like /nuke for immediate action, alongside scheduled auto-nuke capabilities, or remedy the situation with /unnuke and a recovery key. In addition, you have the ability to enforce server lock, DM lock, invite lock, and lockdown protocols during critical moments, ensuring the safety and stability of your community. This comprehensive approach not only shields your server but also fosters a secure environment for all members.

Media

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Media

No images available

Integrations Supported

Discord
Intercom
Jira
Linear
Slack
Zendesk

Integrations Supported

Discord

API Availability

Has API

API Availability

Pricing Information

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version
Free Trial Offered?

Pricing Information

Free
Free Version

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Windows
Mac
Chromebook
Linux

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Okapi Works

Company Location

Belgium

Company Website

scritch.xyz/

Company Facts

Organization Name

BetterAntispam

Date Founded

2020

Company Location

United States

Company Website

betterantispam.com

Categories and Features

Customer Service

Not specified

Categories and Features

Content Moderation

Not specified

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