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Ratings and Reviews 0 Ratings

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ease
features
design
support

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What is Scritch?

Scritch acts as an AI-driven recovery agent specifically designed for support and product teams in B2B software companies. Its software development kit (SDK) connects a failed action within an application to a recovery procedure that assesses the server's response and relevant read-only information. This method simplifies the problem for the user and gathers details that only they can provide. If changes are necessary, Scritch requests approval and confirms through code that the proposed solution is valid before informing the user to continue. Teams can also specify the tools and repair methods available to the agent. In situations where Scritch cannot resolve an issue, it generates a comprehensive report and case history for the support team, with the capability to easily hand off the case to relevant ticketing and messaging platforms. Common scenarios include challenges such as declined invoices, failed imports or uploads, session expirations, and access issues. Notably, this product is dedicated to tackling technical obstacles in B2B applications and deliberately avoids consumer-focused tasks like appealing social media bans or moderating content, thereby reinforcing its commitment to improving operational effectiveness in the business landscape. This ensures that organizations can rely on Scritch to streamline their troubleshooting processes and enhance user experience efficiently.

What is Metabob?

Metabob specializes in diagnosing, interpreting, and resolving coding problems that may stem from either human errors or artificial intelligence. Utilizing cutting-edge graph neural networks for detection alongside large language models for elucidation and resolution, Metabob effectively combines the advantages of both technologies. The graph neural networks scrutinize and classify problematic code while remaining contextually aware. This code, enriched with pertinent context, is then archived in Metabob's backend system. The stored information is later harnessed by an integrated large language model, which generates customized explanations and solutions informed by the provided context. Trained on a vast dataset comprising millions of bug fixes performed by adept developers, Metabob's AI possesses a profound understanding of coding logic and context, allowing it to pinpoint complex issues across various codebases and autonomously generate appropriate fixes. Furthermore, Metabob's AI code review feature has the capability to reveal numerous logical errors, such as race conditions and overlooked edge cases, that often elude traditional static analysis tools. This groundbreaking methodology not only boosts debugging efficiency but also significantly improves the overall quality of the codebase. As a result, developers can focus more on innovation and less on troubleshooting.

Media

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Media

Integrations Supported

Discord
Intercom
Jira
Linear
Slack
Zendesk

Integrations Supported

Bitbucket
C
C++
GitHub
GitLab
Java
JavaScript
Python
TypeScript
Visual Studio Code

API Availability

Has API

API Availability

Pricing Information

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version
Free Trial Offered?

Pricing Information

$20 per month
Free Version

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Okapi Works

Company Location

Belgium

Company Website

scritch.xyz/

Company Facts

Organization Name

Metabob

Company Website

metabob.com

Categories and Features

Customer Service

Not specified

Categories and Features

AI Code Review

Not specified

Code Review

Not specified

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