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What is Scritch?

Scritch acts as an AI-driven recovery agent specifically designed for support and product teams in B2B software companies. Its software development kit (SDK) connects a failed action within an application to a recovery procedure that assesses the server's response and relevant read-only information. This method simplifies the problem for the user and gathers details that only they can provide. If changes are necessary, Scritch requests approval and confirms through code that the proposed solution is valid before informing the user to continue. Teams can also specify the tools and repair methods available to the agent. In situations where Scritch cannot resolve an issue, it generates a comprehensive report and case history for the support team, with the capability to easily hand off the case to relevant ticketing and messaging platforms. Common scenarios include challenges such as declined invoices, failed imports or uploads, session expirations, and access issues. Notably, this product is dedicated to tackling technical obstacles in B2B applications and deliberately avoids consumer-focused tasks like appealing social media bans or moderating content, thereby reinforcing its commitment to improving operational effectiveness in the business landscape. This ensures that organizations can rely on Scritch to streamline their troubleshooting processes and enhance user experience efficiently.

What is RecoveryTools for SQL Server?

Widely acclaimed SQL database recovery tools, praised by database administrators around the world, are specifically designed to efficiently repair SQL Server databases. These tools have the ability to thoroughly scan and restore damaged primary MDF files as well as secondary NDF files, ensuring that all related objects are recovered in the process. They successfully retrieve data from various components, including tables, views, stored procedures, rules, and triggers. In situations where a SQL Server database experiences irreparable damage, utilizing a recent backup can be a viable solution. However, complications often arise when the need for object-level recovery emerges instead of a full database restoration. Factors such as file system corruption, driver issues, hardware malfunctions, complications within the SQL Server engine, or page-level memory corruption can lead to failures during the checks performed by Microsoft SQL Server DBCC CHECKDB. Moreover, if ransomware attacks the SQL Server database file, it may become encrypted with a .wallet extension, rendering the file inoperable and complicating recovery efforts significantly. In these challenging circumstances, the importance of recovery software becomes clear as it serves as a crucial tool for retrieving essential data that may otherwise be lost forever. This highlights the necessity of having reliable recovery solutions readily available for database administrators facing unexpected crises.

Media

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Media

Integrations Supported

Discord
Intercom
Jira
Linear
Slack
Zendesk

Integrations Supported

.NET
SQL Server

API Availability

Has API

API Availability

Pricing Information

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version
Free Trial Offered?

Pricing Information

$249 one-time payment
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

Windows

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Okapi Works

Company Location

Belgium

Company Website

scritch.xyz/

Company Facts

Organization Name

RecoveryTools

Company Location

United States

Company Website

www.recovery-tools.org/sql-server/

Categories and Features

Customer Service

Not specified

Categories and Features

Data Recovery

Not specified

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