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What is Scrums.com?

Scrums.com serves as a global subscription platform that provides expanding companies with prompt access to elite software developers, dependable engineering teams, and valuable software developer analytics, making certain they possess the essential resources needed for effective scaling. This forward-thinking service significantly boosts the efficiency and productivity of businesses aiming to harness technology to facilitate their growth. Furthermore, it enables companies to stay competitive in a rapidly evolving market landscape.

What is Helpware?

As a forward-thinking outsourcing provider harnessing digital capabilities, we focus on delivering People as a Service solutions that are specifically designed for innovative, tech-savvy companies striving to optimize customer interactions, tackle complex tasks, and boost their brand visibility. Helpware aspires to shape a future centered on consumer empowerment, providing remarkable interaction experiences through efficiently integrated human task services powered by APIs. We partner with some of the world's most vibrant and fast-growing brands to guarantee the consistent provision of exceptional customer experiences. Our extensive business process outsourcing offerings encompass a variety of solutions aimed at nurturing brand loyalty, including call center operations, answering services, IT support, chat assistance, technical help, and email management. Our inbound and outbound call center teams are carefully structured to align with and enhance your current workforce. By investing heavily in our personnel and fostering a strong organizational culture, we strive to deliver superior services and build custom teams that meet your specific requirements. Our technology-driven, enthusiastic, and unified teams are committed to improving global customer engagement and satisfaction, ultimately propelling your business forward. This unwavering dedication to excellence not only enables us to meet but also to surpass the expectations of the brands we collaborate with, further solidifying our reputation in the industry. Together, we can redefine the landscape of customer service and create lasting relationships with clients.

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No images available

Media

Integrations Supported

Integrations Supported

Amazon DynamoDB
Amazon Redshift
Amazon S3
Box
Confluence
Facebook
Freshservice
Google Analytics
Google Cloud Storage
Gorgias
Help Scout
Instagram
PostgreSQL
SQL Server
Salesforce
ServiceNow
Zendesk
Zoho CRM
Zoho Cliq
Zoho Desk

API Availability

API Availability

Has API

Pricing Information

$7,999 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
On-Prem

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Scrums.com

Date Founded

2012

Company Location

United States

Company Website

www.scrums.com

Company Facts

Organization Name

Helpware

Date Founded

2015

Company Location

United States

Company Website

www.helpware.com

Categories and Features

On-Demand Staffing

Not specified

Categories and Features

Managed Live Chat

Not specified

On-Demand Staffing

Not specified

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