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What is SearchStax?

SearchStax offers comprehensive search solutions designed to enhance the overall search experience for users. The SearchStax Site Search solution allows businesses to implement a superior search experience quickly, simply, and economically. On the other hand, SearchStax Managed Search is a fully managed service utilizing Solr, aimed at reducing the complexities associated with managing search infrastructure. Currently, we serve over 700 clients across more than 20 countries and have been recognized by G2 as a High Performer in the Enterprise Search category. Streamlining Site Search for Your Website SearchStax Site Search delivers cutting-edge, tailored search capabilities for websites. • Exceptional search experience that stands out in the market • Valuable insights from search data for executives and managers • Tools that empower marketing teams to independently refine and enhance search outcomes without developer assistance • Rapid implementation processes designed for developers Comprehensive Managed Solr Service in the Cloud SearchStax Managed Search automates and manages high-availability Solr infrastructures, whether in public or private cloud settings. • Free up time to focus on projects that add real value and accelerate development • Achieve faster scaling through automation • Reduced costs associated with incidents and service level agreements significantly lower overall expenses This holistic approach not only improves search efficiency but also enables teams to innovate without the constraints of traditional search management.

What is Inbenta Search?

Enhance the accuracy of your results using the Inbenta Semantic Search Engine, which understands the underlying intent of customer questions. Being the most widely deployed self-service feature, present on 85% of websites, the ability to deliver the most relevant information can greatly elevate the overall customer experience on your platform. Inbenta Search consolidates data from a variety of customer relationship management systems, including Salesforce.com and Zendesk, along with other selected online resources. By utilizing Inbenta's advanced Symbolic AI and Natural Language Processing technologies, this sophisticated semantic search tool interprets user queries effectively, provides prompt and accurate responses, and contributes to lower support costs. Moreover, the integration of Inbenta’s Symbolic AI technology negates the necessity for extensive data training, enabling rapid setup and immediate benefits from the Inbenta Search engine. As a result, businesses can not only boost customer satisfaction but also optimize their operational expenditures in a streamlined manner, ultimately leading to a more efficient service delivery model.