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What is Seceon?

Seceon’s platform collaborates with over 250 Managed Service Providers and Managed Security Service Providers, serving around 7,000 clients by empowering them to reduce risks and enhance their security operations. In light of the rising incidence of cyber attacks and insider threats across diverse industries, Seceon effectively tackles these issues by delivering a cohesive interface that offers extensive visibility into all potential attack surfaces, prioritized alerts, and automated processes for managing breaches. Additionally, the platform includes continuous compliance management and detailed reporting features. By merging Seceon aiSIEM with aiXDR, it presents a comprehensive cybersecurity management solution that not only identifies and visualizes ransomware threats but also neutralizes them in real-time, thereby improving overall security posture. Moreover, it facilitates compliance monitoring and reporting while incorporating efficient policy management tools that help establish strong defense strategies. Consequently, organizations are better equipped to navigate the increasingly intricate challenges of the cybersecurity landscape and maintain a proactive stance against evolving threats. Ultimately, Seceon provides a vital resource for companies striving to bolster their defenses in a complex digital world.

What is Invarosoft?

Software designed to enhance the experience for Managed Service Providers (MSPs) and IT teams is now available to significantly improve customer satisfaction, operational efficiency, security, and communication. By merging your professional services automation (PSA) or IT service management (ITSM) tools with features such as apps, bots, forms, approval workflows, sentiment analysis, push notifications, and a client portal, you can tailor each application to meet the specific needs of individual clients, effectively enhancing customer satisfaction and net promoter scores (NPS). Clients value having their requirements addressed within a single, user-friendly platform. With ITSupportBotâ„¢, there is the potential to reduce support tickets by up to 10%, as our integrated 'Self-Service Bot' helps cut down on unnecessary inquiries while the 'Smart Engineer Bot' provides engineers with precise ticket information from the outset. This not only alleviates administrative tasks but also boosts job satisfaction among engineers. Additionally, by offering such customized solutions, you can establish a strong unique selling proposition that allows you to deliver outstanding experiences, surpass your competition, and secure more monthly recurring revenue (MRR) contracts. Ultimately, these tailored offerings not only enhance productivity but also contribute to building enduring client relationships that can lead to long-term success. The focus on customer-centric solutions is essential in today's fast-paced technological landscape.

Media

Media

Integrations Supported

Alert Centric
Autotask PSA
ConnectBooster
ConnectWise PSA
Datto RMM
Datto Workplace
HappySat
IT Glue
Warranty Wizard
Wise-Pay
vCIO Hero

Integrations Supported

Alert Centric
Autotask PSA
ConnectBooster
ConnectWise PSA
Datto RMM
Datto Workplace
HappySat
IT Glue
Warranty Wizard
Wise-Pay
vCIO Hero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$189 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Seceon

Date Founded

2015

Company Location

United States

Company Website

www.seceon.com

Company Facts

Organization Name

Invarosoft

Date Founded

2017

Company Location

United States

Company Website

www.invarosoft.com

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

SIEM

Application Security
Behavioral Analytics
Compliance Reporting
Endpoint Management
File Integrity Monitoring
Forensic Analysis
Log Management
Network Monitoring
Real Time Monitoring
Threat Intelligence
User Activity Monitoring

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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