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What is SecondLook?

Since its inception in 1993, TENA’s SECONDLOOK Audit Software has continuously evolved to address the increasing complexities within the mortgage quality control sector. This comprehensive tool is not only adaptable and scalable but also budget-friendly, featuring thousands of prewritten questions that ensure adherence to federal laws, state regulations, and various agency lending or servicing criteria. Whether you are involved in lending, servicing, or both, the SECONDLOOK Audit Software streamlines your quality control processes with intuitive tools designed to effectively oversee your portfolio. The collaborative efforts of TENA’s Legal Team, Rules and Compliance Group, and Internal QA Team guarantee that all products and services remain in sync with the latest agency standards. Continuous monitoring and analysis of statutory and regulatory shifts, alongside relevant interpretations, bulletins, and memoranda, ensure the software is always current. Any changes affecting residential lending and servicing mandates are swiftly incorporated into the audit questions, keeping users well-informed and compliant. This level of adaptability positions SECONDLOOK Audit Software as an essential asset for professionals navigating the complex domain of mortgage quality control. Ultimately, its commitment to innovation and compliance reflects TENA’s dedication to supporting its users in achieving optimal operational efficiency.

What is AuditGenius?

Leverage AuditGenius™, our cutting-edge web-based automation solution, to optimize the loan auditing workflow, thereby enhancing mortgage risk management and ensuring quality control. This platform thoroughly analyzes data to assess and track loans at every stage of the mortgage lifecycle, drawing attention to exceptions that may threaten the financial health of your organization. With your team concentrating on these anomalies, you will be better positioned to identify critical areas that need improvement. AuditGenius™ allows you to apply your specific business rules to both data and documentation, enabling the automated generation of findings for loans that require additional scrutiny. You can deploy this versatile platform in numerous ways, whether as a licensed enterprise software, a collaborative resource, or as a fully managed service through Indecomm. In addition to its detailed reporting and root cause analysis functionalities, AuditGenius™ features an extensive Business Intelligence (BI) dashboard that empowers users to monitor production metrics, identify trends, recognize challenges, and proactively address potential issues before they develop into significant problems, thereby reinforcing the effectiveness of the auditing process. By harnessing these sophisticated capabilities, organizations can greatly improve their operational efficiency and strengthen their strategies for risk mitigation while also fostering an environment of continuous improvement. This comprehensive approach not only safeguards your organization’s assets but also cultivates a culture of excellence and accountability.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TENA Companies

Date Founded

1982

Company Location

United States

Company Website

www.tenaco.com/secondlook-software/

Company Facts

Organization Name

Indecomm Global Services

Date Founded

2003

Company Location

United States

Company Website

indecomm.com/product/audit-genius

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Financial Risk Management

Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation

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