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What is SecondLook?

Since its inception in 1993, TENA’s SECONDLOOK Audit Software has continuously evolved to address the increasing complexities within the mortgage quality control sector. This comprehensive tool is not only adaptable and scalable but also budget-friendly, featuring thousands of prewritten questions that ensure adherence to federal laws, state regulations, and various agency lending or servicing criteria. Whether you are involved in lending, servicing, or both, the SECONDLOOK Audit Software streamlines your quality control processes with intuitive tools designed to effectively oversee your portfolio. The collaborative efforts of TENA’s Legal Team, Rules and Compliance Group, and Internal QA Team guarantee that all products and services remain in sync with the latest agency standards. Continuous monitoring and analysis of statutory and regulatory shifts, alongside relevant interpretations, bulletins, and memoranda, ensure the software is always current. Any changes affecting residential lending and servicing mandates are swiftly incorporated into the audit questions, keeping users well-informed and compliant. This level of adaptability positions SECONDLOOK Audit Software as an essential asset for professionals navigating the complex domain of mortgage quality control. Ultimately, its commitment to innovation and compliance reflects TENA’s dedication to supporting its users in achieving optimal operational efficiency.

What is AuditPRO?

The AuditPRO solution provides a robust framework that empowers organizations to manage compliance and associated risks efficiently, starting from the initial detection of an issue and continuing through to resolution and further monitoring. With its mobile application designed for both iOS and Android devices, the platform supports a smooth Bring Your Own Device (BYOD) strategy without the need for additional hardware investment. Traditional paper checklists become obsolete with the introduction of user-friendly smart forms, which significantly boost the efficiency of auditors and inspectors alike. Users are spared the hassle of form creation, as AuditPRO's Guided Forms are developed and regularly revised by our Environmental, Health, and Safety (EHS) specialists who possess extensive knowledge in the field. These forms are accessible to users with no previous EHS background, offering valuable professional insights while automatically linking them to pertinent regulatory citations, industry standards, or company policies. The system facilitates selective data entry, organized by theme, which allows experienced staff to focus on particular areas of interest. Furthermore, it includes integrated help topics that provide self-guided, interactive support to users at every phase of the process, ensuring that all users can navigate the system with ease and confidence. This approach not only fosters a better understanding of compliance requirements but also enhances overall organizational efficiency through streamlined operations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TENA Companies

Date Founded

1982

Company Location

United States

Company Website

www.tenaco.com/secondlook-software/

Company Facts

Organization Name

AuditPRO

Date Founded

1998

Company Location

United States

Company Website

auditpro.com/solutions/auditpro/

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

EHS Management

Audit Management
Corrective / Preventive Actions
Environmental Management
Environmental Risk Assessment
Forms Management
Incident Management
Industrial Safety Management
Injury Reporting
Inspection Management
MSDS
OSHA Recordkeeping
Occupational Health Management
Safety Risk Assessment
Training Management
Waste Management

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

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