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What is SecondLook?

Since its inception in 1993, TENA’s SECONDLOOK Audit Software has continuously evolved to address the increasing complexities within the mortgage quality control sector. This comprehensive tool is not only adaptable and scalable but also budget-friendly, featuring thousands of prewritten questions that ensure adherence to federal laws, state regulations, and various agency lending or servicing criteria. Whether you are involved in lending, servicing, or both, the SECONDLOOK Audit Software streamlines your quality control processes with intuitive tools designed to effectively oversee your portfolio. The collaborative efforts of TENA’s Legal Team, Rules and Compliance Group, and Internal QA Team guarantee that all products and services remain in sync with the latest agency standards. Continuous monitoring and analysis of statutory and regulatory shifts, alongside relevant interpretations, bulletins, and memoranda, ensure the software is always current. Any changes affecting residential lending and servicing mandates are swiftly incorporated into the audit questions, keeping users well-informed and compliant. This level of adaptability positions SECONDLOOK Audit Software as an essential asset for professionals navigating the complex domain of mortgage quality control. Ultimately, its commitment to innovation and compliance reflects TENA’s dedication to supporting its users in achieving optimal operational efficiency.

What is Layered Process Audit (LPA)?

Layered Process Audits (LPA) represent a specialized type of internal auditing focused on critical manufacturing processes. These audits can be conducted by various members of the organization, including individuals at the senior management level. Participants have the authority to create distinct layers, set the frequency and duration of the audits, define the number of auditors needed, determine the necessity of an approver, and design checklists that detail specific machines and production lines to be evaluated. The adoption of LPA signifies a notable cultural transformation that underscores the importance of quality control from the highest levels of management to the operational floor, with each layer reinforcing the relevance of activities taking place in different production zones. The four key elements that comprise LPA are vital to its implementation. By employing LPA, organizations can glean crucial insights into adherence to established manufacturing and assembly standards. The involvement of leadership is guaranteed as various management tiers actively engage in quality audits performed by operators. The frequency of these audits is adjustable based on the management level participating, allowing for customized oversight that meets specific organizational needs. Consequently, LPA not only drives continuous enhancements in quality but also plays a pivotal role in significantly lowering defect rates over time, thereby boosting the overall effectiveness of manufacturing operations. Moreover, the structured approach of LPA helps cultivate a culture of accountability and proactive problem-solving among employees.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$8000
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TENA Companies

Date Founded

1982

Company Location

United States

Company Website

www.tenaco.com/secondlook-software/

Company Facts

Organization Name

Omnex Systems

Date Founded

1987

Company Location

United States

Company Website

www.omnexsystems.com/products/layered-process-audits-software

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

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