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What is SecondLook?

Since its inception in 1993, TENA’s SECONDLOOK Audit Software has continuously evolved to address the increasing complexities within the mortgage quality control sector. This comprehensive tool is not only adaptable and scalable but also budget-friendly, featuring thousands of prewritten questions that ensure adherence to federal laws, state regulations, and various agency lending or servicing criteria. Whether you are involved in lending, servicing, or both, the SECONDLOOK Audit Software streamlines your quality control processes with intuitive tools designed to effectively oversee your portfolio. The collaborative efforts of TENA’s Legal Team, Rules and Compliance Group, and Internal QA Team guarantee that all products and services remain in sync with the latest agency standards. Continuous monitoring and analysis of statutory and regulatory shifts, alongside relevant interpretations, bulletins, and memoranda, ensure the software is always current. Any changes affecting residential lending and servicing mandates are swiftly incorporated into the audit questions, keeping users well-informed and compliant. This level of adaptability positions SECONDLOOK Audit Software as an essential asset for professionals navigating the complex domain of mortgage quality control. Ultimately, its commitment to innovation and compliance reflects TENA’s dedication to supporting its users in achieving optimal operational efficiency.

What is PremiumWare?

PremiumWare emerges as the leading automated solution for conducting premium audits in the Property & Casualty Insurance industry, providing comprehensive management, tracking, and risk assessment functionalities along with an array of pre-built reporting tools and features that simplify appointment scheduling and form letter creation, thus boosting the overall operational efficiency for both office and field personnel. This holistic, ready-to-use system adheres fully to SOX - Sarbanes Oxley regulations and includes extensive implementation and integration services, ensuring consistent maintenance and support through cooperation with our clients' internal teams. By automating every element of the premium audit process, PremiumWare not only streamlines operations but also guarantees support that can be accessed locally or remotely via LAN, WAN, or Internet connections, addressing the requirements of Underwriting, Claims, Loss Control, Agents, and Insured Risks alike. Additionally, the platform's intuitive interface and sophisticated features render it an indispensable resource for any organization aiming to enhance its premium audit operations. In a constantly evolving market, PremiumWare's adaptability further solidifies its reputation as an essential asset for optimizing audit processes efficiently.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TENA Companies

Date Founded

1982

Company Location

United States

Company Website

www.tenaco.com/secondlook-software/

Company Facts

Organization Name

Premium Ware

Company Website

www.premiumware.com

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

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