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What is THREADS?

Securus has partnered with top experts in investigative analysis and law enforcement to provide outstanding data analytics through THREADS. By merging Securus’ Secure Call Platform (SCP) with THREADS, they present the most comprehensive centralized data repository and powerful analytical software for corrections and law enforcement agencies. Users of Securus THREADS™ benefit from an unmatched centralized data hub, combined with the NextGen Secure Communications Platform™ (NextGen SCP™), which enhances their investigative capabilities significantly. Our Investigative Solutions suite is meticulously crafted to detect, evaluate, and unveil crucial data essential for thorough investigations. Leveraging state-of-the-art data analytics, voice biometric analysis, and verification tools, these resources adeptly handle large volumes of information, providing actionable intelligence and focused leads right when they are needed. This holistic strategy ensures that investigators possess not only the necessary instruments but also the confidence to make prompt, informed decisions. Ultimately, Securus THREADS empowers law enforcement to operate more effectively in their pursuit of justice.

What is Armour365?

Gnani.ai has introduced Armour365, an advanced voice biometrics system designed to combat fraud, enhance customer satisfaction (CSAT), and reduce operational costs. This platform boasts a state-of-the-art fraud detection engine capable of recognizing diverse threats such as anti-spoofing, synthetic, and replay attacks. It supports both active and passive biometric techniques, requiring less than a second of voice input for efficient authentication. Moreover, the system features dynamic passphrase capabilities, is adaptable to multiple languages and text variations, and integrates smoothly across different communication channels. The benefits include a reduction in average handling time exceeding 60 seconds, an impressive 80% improvement in fraud detection rates, and a notable surge of over 30% in customer satisfaction scores. In addition to these advantages, Armour365 serves as a holistic solution for businesses aiming to enhance their security protocols while simultaneously elevating the customer experience. With its innovative approach, this platform is set to redefine how organizations handle voice authentication and fraud prevention.

Media

Media

Integrations Supported

Amazon Connect
Ameyo by Exotel
Avaya Cloud Office
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Indent
Kaleyra
Knowlarity
Microsoft Dynamics 365
Oracle CRM On Demand
Shift
SmartJAIL
Twilio
Zendesk
Zoho CRM

Integrations Supported

Amazon Connect
Ameyo by Exotel
Avaya Cloud Office
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Indent
Kaleyra
Knowlarity
Microsoft Dynamics 365
Oracle CRM On Demand
Shift
SmartJAIL
Twilio
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Securus Technologies

Date Founded

2005

Company Location

United States

Company Website

securustechnologies.tech

Company Facts

Organization Name

gnani.ai

Company Location

India

Company Website

www.gnani.ai/products/voice-biometrics/

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Legal Case Management

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

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