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What is Sekel Tech?

Empower retail brands with multiple outlets to create a cohesive consumer journey that integrates both online and offline interactions, which in turn accelerates direct-to-consumer sales. Establish a transparent and enduring framework that enables omnichannel commerce by employing a strong foundation of first-party data infrastructure aimed at cost-efficient customer acquisition. Cultivate interaction with consumers across numerous platforms and avenues to effectively boost sales. In the current environment, consumers engage with brands through a variety of channels, such as social media, messaging apps, and search engines, often favoring in-store purchases despite their comfort with technology. It is essential to engage with customers in real time and offer them the flexibility to shop through their preferred channels. As the market evolves towards instant gratification, consumers are increasingly seeking immediate access to competitive pricing at their convenience. Moreover, capitalize on local and 'near me' search trends to connect with mobile users effectively. This strategy not only reduces costs related to consumer outreach and engagement across multiple platforms but also enables centralized oversight and management of first-party customer data, significantly improving the shopping experience. Ultimately, this comprehensive approach not only enhances customer satisfaction but also drives loyalty in a highly competitive retail landscape.

What is Dito CRM?

Omnichannel retail CRM improves the way brands connect with consumers by integrating experiences across both in-person and digital environments through strategic data-driven marketing. Founded in the vibrant startup scene of San Pedro Valley, our B2B tech company has been reshaping the dynamics of brand-consumer interaction since 2008. Our cutting-edge platform enables brands to effectively oversee their customer relationships by consolidating all sales avenues, whether they occur online or offline, and offering a holistic view of each customer's shopping experience. This seamless integration empowers brands to utilize insights into consumer demographics and behaviors for highly targeted communications, ensuring that messages resonate across diverse platforms, such as email, SMS, mobile push notifications, browser alerts, Facebook custom audiences, and direct sales engagements. By implementing this comprehensive strategy, brands can not only boost consumer engagement and sales but also cultivate a more dedicated and loyal customer base, fostering long-term growth and success. Ultimately, the synergy of these efforts leads to a more nuanced understanding of consumer needs and preferences.

Media

Media

Integrations Supported

Google Cloud Security Command Center

Integrations Supported

Google Cloud Security Command Center

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sekel Tech

Date Founded

2016

Company Location

India

Company Website

sekel.tech/

Company Facts

Organization Name

Dito

Company Location

Brazil

Company Website

www.dito.com.br/

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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