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What is Sekel Tech?

Empower retail brands with multiple outlets to create a cohesive consumer journey that integrates both online and offline interactions, which in turn accelerates direct-to-consumer sales. Establish a transparent and enduring framework that enables omnichannel commerce by employing a strong foundation of first-party data infrastructure aimed at cost-efficient customer acquisition. Cultivate interaction with consumers across numerous platforms and avenues to effectively boost sales. In the current environment, consumers engage with brands through a variety of channels, such as social media, messaging apps, and search engines, often favoring in-store purchases despite their comfort with technology. It is essential to engage with customers in real time and offer them the flexibility to shop through their preferred channels. As the market evolves towards instant gratification, consumers are increasingly seeking immediate access to competitive pricing at their convenience. Moreover, capitalize on local and 'near me' search trends to connect with mobile users effectively. This strategy not only reduces costs related to consumer outreach and engagement across multiple platforms but also enables centralized oversight and management of first-party customer data, significantly improving the shopping experience. Ultimately, this comprehensive approach not only enhances customer satisfaction but also drives loyalty in a highly competitive retail landscape.

What is Pluspoint?

Pluspoint is a comprehensive platform designed to enhance the customer experience and manage the reputation of businesses operating in multiple locations. It offers a variety of tools for managing listings, reviews, customer feedback, and social media interactions, which helps businesses attract, convert, and retain customers effectively. With features like omnichannel messaging, automated review responses, and campaign management, Pluspoint enables companies to boost their online visibility, cultivate customer relationships, and optimize their marketing efforts. This platform is especially beneficial for industries such as automotive, healthcare, real estate, retail, and hospitality, making it an adaptable choice for a range of business requirements. By adopting Pluspoint, organizations can ensure they remain responsive to the changing environment of customer expectations and market trends, thereby positioning themselves for sustained success. Additionally, the platform's robust analytics provide valuable insights, allowing businesses to make informed decisions that enhance their overall performance.

Media

Media

Integrations Supported

Facebook
Google Business Profile
Instagram
Tripadvisor

Integrations Supported

Facebook
Google Business Profile
Instagram
Tripadvisor

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$39/location/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sekel Tech

Date Founded

2016

Company Location

India

Company Website

sekel.tech/

Company Facts

Organization Name

Pluspoint

Date Founded

2021

Company Location

United States

Company Website

www.pluspoint.io

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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