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Ratings and Reviews 0 Ratings
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What is Selectron Relay?
Relay represents a groundbreaking collection of self-service applications aimed at empowering government entities. This unified platform fosters smooth collaboration across various agency functions, significantly improving their effectiveness by leveraging automation, data analysis, and community involvement. By integrating Relay's automated customer service solutions, agencies can enhance staff productivity, lower costs, and raise the quality of service delivered to citizens. For users, this translates to the convenience of accessing their information anytime and anywhere in a manner that fits their preferences. The Relay Portal distinguishes itself as a robust resource for administration and data management, providing real-time health insights, comprehensive reporting, management of outreach initiatives, customizable options, and more, all accessible through a user-friendly dashboard. Furthermore, the payment solutions that agencies implement comply with PCI standards and are validated by PA-DSS, ensuring a high level of security. This dedication to protecting payment information builds trust among both agencies and their clients, highlighting the critical nature of data security in today's interconnected world. In essence, Relay not only optimizes operational processes but also significantly enriches the experience for all stakeholders involved. By prioritizing user-friendly access and secure transactions, Relay sets a new benchmark for government service delivery.
What is BlueRelay?
Improving the client experience in communications requires both enhancing document precision and boosting processing efficiency. Blue Relay streamlines Client Communications Management by automating workflows and business operations. Furthermore, it provides extensive visibility through Resource Management, featuring customizable dashboards and reports. Its powerful functionalities also promote compliance and adherence to service level agreements (SLAs) by supporting the exchange of detailed requests, which include inline annotations, comments, document comparisons, and checklists. A leading Customer Communications Service Provider utilized these capabilities to significantly reduce operational costs, effort, and errors. The rising adoption of Blue Relay among our clientele highlights its effectiveness, empowering a wider range of personnel to perform more efficiently. In addition, tailored checklists guarantee that critical processing steps are followed consistently and uniformly across the team, which enhances overall productivity. Consequently, organizations can anticipate a smooth integration of quality and efficiency within their communication workflows. This transformation ultimately leads to higher client satisfaction and better business outcomes.
Integrations Supported
Accela
CentralSquare Records
IMSpost
Infor CRM
POSSE
Trimble Cityworks
Tyler Corrections
VuSpex
Integrations Supported
Accela
CentralSquare Records
IMSpost
Infor CRM
POSSE
Trimble Cityworks
Tyler Corrections
VuSpex
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$10.00/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Selectron Technologies
Company Location
United States
Company Website
www.selectrontechnologies.com/relay/
Company Facts
Organization Name
Indellient
Date Founded
2010
Company Location
Canada
Company Website
www.bluerelay.com
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Categories and Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration