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Ratings and Reviews 0 Ratings
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What is Selectron Relay?
Relay represents a groundbreaking collection of self-service applications aimed at empowering government entities. This unified platform fosters smooth collaboration across various agency functions, significantly improving their effectiveness by leveraging automation, data analysis, and community involvement. By integrating Relay's automated customer service solutions, agencies can enhance staff productivity, lower costs, and raise the quality of service delivered to citizens. For users, this translates to the convenience of accessing their information anytime and anywhere in a manner that fits their preferences. The Relay Portal distinguishes itself as a robust resource for administration and data management, providing real-time health insights, comprehensive reporting, management of outreach initiatives, customizable options, and more, all accessible through a user-friendly dashboard. Furthermore, the payment solutions that agencies implement comply with PCI standards and are validated by PA-DSS, ensuring a high level of security. This dedication to protecting payment information builds trust among both agencies and their clients, highlighting the critical nature of data security in today's interconnected world. In essence, Relay not only optimizes operational processes but also significantly enriches the experience for all stakeholders involved. By prioritizing user-friendly access and secure transactions, Relay sets a new benchmark for government service delivery.
What is RelayFax?
RelayFax functions as a highly effective server for email-to-fax and fax-to-email operations, optimizing the way you manage fax communications. It makes the processes of sending, receiving, and organizing fax traffic across your network straightforward and efficient. By integrating effortlessly with existing email platforms, RelayFax allows users to send faxes directly from their desktops. The RelayFax Network Fax Manager further improves this functionality, making fax handling more streamlined. It supports a wide variety of systems and configurations, including SSL and TLS encryption, Direct Inward Dialing (DID) routing, and is compatible with TWAIN devices such as scanners and digital cameras. Users can choose between different types of fax modems or leverage Fax-Over-IP (FOIP) technology to send and receive faxes without a modem. Moreover, the RelayFax Network Fax Manager is capable of automating many fax-related tasks, like modem detection, fax scheduling, and managing incoming faxes. In addition to these features, it provides integration with Optical Character Recognition (OCR) technology and customizable routing rules, ensuring fast and efficient faxing of scanned documents. This all-encompassing solution ultimately simplifies the faxing process for organizations of any size, making it an invaluable asset in today's digital communication landscape.
Integrations Supported
Accela
CentralSquare Records
IMSpost
Infor CRM
POSSE
Trimble Cityworks
Tyler Corrections
VuSpex
Integrations Supported
Accela
CentralSquare Records
IMSpost
Infor CRM
POSSE
Trimble Cityworks
Tyler Corrections
VuSpex
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Selectron Technologies
Company Location
United States
Company Website
www.selectrontechnologies.com/relay/
Company Facts
Organization Name
Alt-N Technologies
Company Location
United States
Company Website
www.altn.com/Products/RelayFax-Network-Fax-Manager/Features/
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Categories and Features
Fax Server
Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting