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What is Semeon Analytics?

Semeon assists in analyzing and prioritizing extensive feedback from customers, employees, and marketplaces sourced from various channels such as social media, reviews, and CRM systems. The platform autonomously identifies and extracts multi-word concepts pertinent to your data, evaluates sentiment, and creates valuable dashboards for better insights. Available in over ten languages, Semeon’s technology is trusted by government bodies, security and defense organizations, brands, and institutions worldwide to enhance customer experiences, improve the quality of life for citizens, lower operational expenses, and foster growth. By leveraging these insights, organizations can make informed decisions that drive strategic improvements and innovation.

What is Confirmit?

As a premier global visual insights engine, we enable you to transform data into valuable insights and engaging stories that motivate action. Created by specialists in Customer Voice, Market Research, and Employee Voice, Confirmit provides a self-service platform that allows you to leverage powerful insights and craft narratives that encourage proactive responses. Our continuously active visual insights engine is designed to assist skilled insight professionals in quickly uncovering vital and insightful information, driving action, and achieving a competitive edge in the market. Elevate your customer experience initiatives with our all-inclusive end-to-end solution, which integrates data and converts insights into visual narratives that stimulate action! Our offerings are crafted to be as flexible as our technology, assisting you in overcoming challenges, discovering remarkable insights, and initiating actions that invigorate your business. We see ourselves not just as a service provider but as a collaborative partner, working hand-in-hand with your team to unlock the full potential of our cutting-edge solutions. Together, we will discover new avenues for growth and long-term success while fostering a culture of continuous improvement and innovation.

Media

Media

Integrations Supported

Meltwater

Integrations Supported

BlueVenn
Contentsquare
Desktop.com
Echoes
One Model

API Availability

API Availability

Pricing Information

$1200/month
Subscription and Turnkey pricing available.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Semeon Analytics

Date Founded

2013

Company Location

Canada

Company Website

semeon.com/feedback-data-platform/

Company Facts

Organization Name

Confirmit

Date Founded

1996

Company Location

Norway

Company Website

www.confirmit.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Virtual Personal Assistant (VPA)

Big Data

Not specified

Business Intelligence

Not specified

Customer Data Platforms (CDP)

Customer Profiles
Data Integration
Data Matching

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Qualitative Data Analysis

Collaboration
Data Visualization
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Text Analytics
User Research Analysis

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Categories and Features

Customer Experience

Action Management
Analytics
Multi-Channel Collection
Survey Management
Text Analysis

Customer Satisfaction

Analytics
Survey Management

Employee Survey

Not specified

Market Research

Panel Management
Paper-Based
Phone-Based
Survey Management

Survey

Data Analysis Tools
Email Marketing
Mobile Survey
Paper Survey
Supports Audio / Images / Video

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