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What is Semeon Analytics?

Semeon assists in analyzing and prioritizing extensive feedback from customers, employees, and marketplaces sourced from various channels such as social media, reviews, and CRM systems. The platform autonomously identifies and extracts multi-word concepts pertinent to your data, evaluates sentiment, and creates valuable dashboards for better insights. Available in over ten languages, Semeon’s technology is trusted by government bodies, security and defense organizations, brands, and institutions worldwide to enhance customer experiences, improve the quality of life for citizens, lower operational expenses, and foster growth. By leveraging these insights, organizations can make informed decisions that drive strategic improvements and innovation.

What is MonkeyLearn?

MonkeyLearn streamlines the task of cleaning, categorizing, and visualizing customer feedback by providing a unified platform, supported by cutting-edge Artificial Intelligence technology. This all-in-one solution for text analysis and data visualization delivers instant insights as you perform analyses on your datasets. You have the option to use pre-built machine learning models or develop and train your personalized models without needing any coding skills. Our templates cater specifically to diverse business scenarios and include ready-to-use text analysis models along with dashboards. You can effectively identify the topics and interests that matter most to your audience. By harnessing detailed analyses of customer sentiments and perspectives, you are able to craft powerful demand generation and sales strategies. In addition, you can examine your survey findings based on requests, intent, and sentiment to uncover deeper insights that go beyond the original survey objectives. This method empowers businesses to make informed, data-driven decisions, ultimately leading to improved engagement strategies and customer satisfaction. Furthermore, the ability to visualize data trends allows companies to adapt their approaches dynamically, ensuring they stay aligned with customer expectations.

Media

Media

Integrations Supported

Meltwater

Integrations Supported

Axis LMS
Causal
Nekton.ai
Pipedream
PubNub
Quickwork
Replyify
Stackreaction
Wufoo

API Availability

API Availability

Has API

Pricing Information

$1200/month
Subscription and Turnkey pricing available.

Pricing Information

$99 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Semeon Analytics

Date Founded

2013

Company Location

Canada

Company Website

semeon.com/feedback-data-platform/

Company Facts

Organization Name

MonkeyLearn

Date Founded

2014

Company Location

Uruguay

Company Website

monkeylearn.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Virtual Personal Assistant (VPA)

Big Data

Not specified

Business Intelligence

Not specified

Customer Data Platforms (CDP)

Customer Profiles
Data Integration
Data Matching

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Qualitative Data Analysis

Collaboration
Data Visualization
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Text Analytics
User Research Analysis

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Categories and Features

Artificial Intelligence

For Sales
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Text Analytics

Not specified

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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