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What is Sendkey?

Sendkey is a specialized software solution designed for pharmacies that improves engagement between prescribers and patients by simplifying and automating communication methods, enabling pharmacies to manage both incoming and outgoing messages through a consolidated platform that includes text (such as two-way SMS), fax, voice, and email. This advancement reduces the burden of manual tasks and strengthens connections with both patients and healthcare professionals. It is adaptable to various pharmacy operations, including specialty, infusion, retail, and mail-order, by automating crucial reminders like refill notifications and prescription alerts. Patients can easily confirm their pickups or deliveries through text, and the system can send tailored health messages or campaigns based on flexible business rules and patient segmentation. By integrating SMS and fax communications into a single queue-based inbox and allowing for attachments related to specific patient records, it ensures that patients receive timely updates on their refill statuses while complying with opt-out regulations. Ultimately, Sendkey not only boosts operational efficiency but also significantly enhances the patient experience by ensuring they are well-informed about their medication requirements. Furthermore, this integration of diverse communication channels helps to create a more streamlined workflow for pharmacy staff, allowing them to focus on providing quality care.

What is GuardianRx?

We are committed to creating software solutions tailored to all types of pharmacy business models, featuring a variety of integrations and cutting-edge functionalities. Our dedicated in-house support team works diligently to understand how GuardianRxâ„¢ systems can best meet the unique needs of various pharmacy operations. At CarePoint, we are constantly looking ahead to future developments, ensuring that our GuardianRxâ„¢ systems are informed by the feedback of pharmacists and pharmacy technicians to maintain a competitive edge in the industry. The GuardianRxâ„¢ platform is capable of tracking and reconciling data at the prescription level, allowing users to effortlessly import 835/Electronic EOB files or create manual reconciliation batches. Moreover, our system facilitates prompt and automatic communication with customers through features like refill reminders, prescription pick-up alerts, and even personalized birthday messages. With intuitive and customizable settings that comply with state regulations, users can easily automate the scheduling of reports for regular submission to regulatory authorities. Our unwavering focus on innovation guarantees that pharmacy businesses are armed with essential tools to flourish in a fast-changing market landscape. This commitment not only enhances operational efficiency but also elevates the overall patient experience.

Media

Media

Integrations Supported

Avalon Laboratory System
Paladin POS

Integrations Supported

Avalon Laboratory System
Paladin POS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

keycentrix

Date Founded

1974

Company Location

United States

Company Website

keycentrix.com/sendkey/

Company Facts

Organization Name

CarePoint

Date Founded

1993

Company Location

United States

Company Website

www.carepoint.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Pharmacy

Automatic Refills
Barcode Generation
Claims Management
Compounding
E-Prescribing
Electronic Signature
Forms Management
Insurance Processing
Inventory Management
Multi-Store Management
Online Refills
Pill Database
Pill Imaging
Point of Sale (POS)
Prescription Processing
Rx Image Scanning
Signature Capture

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