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What is Sendkey?

Sendkey is a specialized software solution designed for pharmacies that improves engagement between prescribers and patients by simplifying and automating communication methods, enabling pharmacies to manage both incoming and outgoing messages through a consolidated platform that includes text (such as two-way SMS), fax, voice, and email. This advancement reduces the burden of manual tasks and strengthens connections with both patients and healthcare professionals. It is adaptable to various pharmacy operations, including specialty, infusion, retail, and mail-order, by automating crucial reminders like refill notifications and prescription alerts. Patients can easily confirm their pickups or deliveries through text, and the system can send tailored health messages or campaigns based on flexible business rules and patient segmentation. By integrating SMS and fax communications into a single queue-based inbox and allowing for attachments related to specific patient records, it ensures that patients receive timely updates on their refill statuses while complying with opt-out regulations. Ultimately, Sendkey not only boosts operational efficiency but also significantly enhances the patient experience by ensuring they are well-informed about their medication requirements. Furthermore, this integration of diverse communication channels helps to create a more streamlined workflow for pharmacy staff, allowing them to focus on providing quality care.

What is Inovalon Pharmacy Cloud?

Transform operational effectiveness and guarantee patient compliance from the instant a referral is initiated until continuous care is delivered with our innovative Pharmacy Cloud solution. Discover how a comprehensive specialty and infusion pharmacy application can remarkably enhance patient outcomes, expedite therapy initiation, and reduce overall healthcare expenses. By adopting ScriptMed, you can refine your entire pharmacy operations, as it is already embraced by 7 of the 10 leading specialty pharmacy companies in the United States. Boost your pharmacy's operational capabilities and clinical effectiveness through the implementation of automated processing, involvement in real-time data exchanges, and the application of electronic decision support systems. Establish a systematic methodology for defining, configuring, launching, tracking, and executing patient assessments and interventions that cater specifically to the needs of both customers and patients alike. Leverage powerful bilateral API integrations to improve efficiency, access a wealth of data sources, and gain extensive patient insights via secure and comprehensive clinical data and analytics, all designed to promote data-driven patient care. This cohesive strategy not only refines workflows but also empowers healthcare professionals to provide tailored care that adapts to the changing requirements of patients, ultimately ensuring better health outcomes. Furthermore, embracing such advanced technology can pave the way for a more responsive and dynamic healthcare environment, fostering collaboration and innovation.

Media

Media

Integrations Supported

Integrations Supported

Inovalon ONE Platform
ScriptMed Specialty

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

keycentrix

Date Founded

1974

Company Location

United States

Company Website

keycentrix.com/sendkey/

Company Facts

Organization Name

Inovalon

Company Location

United States

Company Website

www.inovalon.com/products/pharmacy-cloud/

Categories and Features

Patient Engagement

Not specified

Categories and Features

Pharmacy

Not specified

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