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What is Sendkey?

Sendkey is a specialized software solution designed for pharmacies that improves engagement between prescribers and patients by simplifying and automating communication methods, enabling pharmacies to manage both incoming and outgoing messages through a consolidated platform that includes text (such as two-way SMS), fax, voice, and email. This advancement reduces the burden of manual tasks and strengthens connections with both patients and healthcare professionals. It is adaptable to various pharmacy operations, including specialty, infusion, retail, and mail-order, by automating crucial reminders like refill notifications and prescription alerts. Patients can easily confirm their pickups or deliveries through text, and the system can send tailored health messages or campaigns based on flexible business rules and patient segmentation. By integrating SMS and fax communications into a single queue-based inbox and allowing for attachments related to specific patient records, it ensures that patients receive timely updates on their refill statuses while complying with opt-out regulations. Ultimately, Sendkey not only boosts operational efficiency but also significantly enhances the patient experience by ensuring they are well-informed about their medication requirements. Furthermore, this integration of diverse communication channels helps to create a more streamlined workflow for pharmacy staff, allowing them to focus on providing quality care.

What is Intrafusion?

The Intrafusion team excels in delivering outpatient infusion management services, demonstrating deep expertise in fields like neurology, rheumatology, gastroenterology, and immunology. We partner with healthcare practices across the country to administer more than 25 vital specialty infusion therapies, reaching over 50,000 patients annually. Our dedicated support in managing daily infusion suite operations allows you to concentrate fully on the care of your patients. We are committed to achieving clinical excellence and providing skilled nursing, which enhances the overall patient care experience and ensures that every need is met effectively. By offering innovative solutions and best practices along with a rich array of resources, we help you navigate the challenges of running and growing your infusion center without placing additional strain on your staff. Moreover, as the owner of your infusion center, you maintain complete control over its operations. Our mission is to improve the efficiency and profitability of your infusion center while keeping patient care as the foremost priority. Together, we endeavor to foster an environment that supports both your professional success and the well-being of your patients, ensuring a positive impact on their health journeys.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

keycentrix

Date Founded

1974

Company Location

United States

Company Website

keycentrix.com/sendkey/

Company Facts

Organization Name

McKesson

Company Location

United States

Company Website

www.mckesson.com/Specialty/Full-Service-Practice-Management/Infusion-Management/

Categories and Features

Patient Engagement

Not specified

Categories and Features

Medical Spa

Not specified

Patient Experience

Not specified

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