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What is Sendkey?

Sendkey is a specialized software solution designed for pharmacies that improves engagement between prescribers and patients by simplifying and automating communication methods, enabling pharmacies to manage both incoming and outgoing messages through a consolidated platform that includes text (such as two-way SMS), fax, voice, and email. This advancement reduces the burden of manual tasks and strengthens connections with both patients and healthcare professionals. It is adaptable to various pharmacy operations, including specialty, infusion, retail, and mail-order, by automating crucial reminders like refill notifications and prescription alerts. Patients can easily confirm their pickups or deliveries through text, and the system can send tailored health messages or campaigns based on flexible business rules and patient segmentation. By integrating SMS and fax communications into a single queue-based inbox and allowing for attachments related to specific patient records, it ensures that patients receive timely updates on their refill statuses while complying with opt-out regulations. Ultimately, Sendkey not only boosts operational efficiency but also significantly enhances the patient experience by ensuring they are well-informed about their medication requirements. Furthermore, this integration of diverse communication channels helps to create a more streamlined workflow for pharmacy staff, allowing them to focus on providing quality care.

What is OrderConnect?

OrderConnectâ„¢ is a digital platform tailored for electronic prescribing and medication oversight, allowing healthcare professionals to prescribe, assess, and request lab tests electronically. It boasts seamless integration with Netsmart's electronic health records (EHRs) while also having the capability to operate as a standalone solution. Recognized for its compliance with Electronic Prescribing of Controlled Substances (EPCS) regulations, OrderConnect assists prescribers in states mandating EPCS for opioids and other controlled substances. Furthermore, it provides access to Prescription Drug Monitoring Programs (PDMPs) during the prescribing journey. This tool is vital in aiding prescribers across various states that necessitate PDMP verifications before they can issue prescriptions for opioids and similar drugs, thereby promoting patient safety and adherence to regulations. Its intuitive interface simplifies the navigation through the intricacies of medication management, making it an essential resource for healthcare providers. With OrderConnectâ„¢, prescribers can enhance their workflow efficiency while ensuring compliance with evolving legislative requirements.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

keycentrix

Date Founded

1974

Company Location

United States

Company Website

keycentrix.com/sendkey/

Company Facts

Organization Name

Netsmart Technologies

Date Founded

1968

Company Location

United States

Company Website

www.ntst.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

e-Prescribing

Clinical Alerts
Drug Reference Database
EPCS
Electronic Prior Authorization
Formulary Management
Medication History
Prescription Cancellation
Prescription Renewals
Refill Management

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